Kelvin DesignsReviews of kelvindesigns.com

The response from the support team was very quick even on a Sunday evening. That is much appreciated. Also the answer was simple and it fixed my issue.

Quick and helpful response

Compré hace mucho tiempo un curso con ajustes preestablecidos que usaba en cada fotografía. En algún momento desaparecieron y me puse en contacto con ellos explicando que lo había perdido y me respondieron enseguida. Me indicaron cómo recuperarlo y volví a tener todas las herramientas a mano. Además el curso es sencillo y muy útil. Lo recomiendo mucho.

I accidentally purchased the product twice and emailed Kelvin Designs and I was immediately refunded without any hassle! Not only were they helpful in guiding me where to find and install my products, they kindly handled my error and responded so promptly same day! Great products and great customer service and attention. I’m enjoying my purchase already and will be purchasing from Kelvin Design again!

Un grand MERCI pour le service, très bonne réactivité pour répondre à mes questions.

Quick Response to my questions. I was having an issue installing "brush stroke" presets so I reached out for some support. I sent out a request for help late in the evening and by the morning I received a response and resolution to my issue. Brush stroke presets are meant to work in Lightroom Classic and I was using the cloud based Lightroom. Since I decided not to change to the classic version I was given another bundle of presets in lieu of the brush stroke ones that I couldn't use. Great support. Thanks!

I purchased some Presets some time ago and was completely satisfied with them. I used them very often, and imagine my surprise when I changed my iMac and upgraded to Lightroom CC and I was no longer able to use them, I couldn't import them. I tried numerous attempts with various clumsy solutions. Everything until I asked for help and I must say I found total support, explaining and showing me how to do it! I was on cloud nine! Thank you, not only did you help me, you showed attention to customers, a business card that goes beyond simple sales. Thank you!!

They do have very good courses and products on post processing in Photoshop and Lightroom. This rating is for the customer support they have extended. I made a mistake of ordering the same product twice and hence my account got debited twice. I contacted them on the issue, and they have made a refund of the extra amount. The same was made within few hours of raising the concern.