Keily's Irish Dance & GiftsReviews of keilys.com

If I could give zero stars, I would. I have placed a few orders over the years. Every. Single. Order. Was. Wrong. Why did I order again? Hope triumphing over experience I guess. And not wanting to pay shipping out of the country as other US vendors did not have my size. So on to this train wreck. I ordered a pair of Hullachan H4 ghillies on 3/15/21. On 3/19/21 I received the H3 model. Not what I ordered. Then the email chain ensued, with me having to explain how the shoes were different (they sell the shoes! They should know the difference), going so far as to send photos of what I ordered, what I received, and photos of both models from the hullachan site. Then it took a few more emails to get the return label. I received a call today regarding the refund. There was no reorder, and they had the audacity to try to keep the original shipping! Unacceptable. I will never do business with them again and would not recommend.

I ordered (& paid for!) a shirt and a hoodie on 12/17. After several follow up emails I FINALLY received the shirt on 1/22. However it’s now almost 2 months after placing my order and despite assurances I’d have the hoodie 10 days ago I STILL HAVE NOT RECEIVED THE HOODIE!!!!! RIDICULOUS and very very poor business and customer service!! I do NOT recommend this vendor!

I never received the tee shirt that I had ordered. After sending them an inquiry I received a very brief response saying “ I will look into it” . Sent another text to them about a week later saying my account had been deducted for the shirt. No response. I went back to my order confirmation and lo and behold there was a tracking number now. The shirt arrived shortly after but one seam was split. Fixed it myself

Order a hat almost 2 weeks ago was billed got a receipt but still my order hasn't shipped I've sent emails and still no response i guess I got screwed

I ordered from Reilly's online. I received an email confirming my order. My bank account was debited. Two weeks lateer, I still haven't received my product. Their website says my order is pending. I've tried emailing , but never got a response. I tried calling, but no one ever answers. I've left 2 voicemails, when the voicemail picks up, and no has responded. I messaged them on thier Facebook page and never got a repsonse. Complete ripoff! I've contacted my bank to try and get my money back.

I purchased an item which needed to be returned. I did my part by shipping it back (at my expense)...however I didn't receive a reimbursement. After 3 MONTHS of trying to call and email, without any success I finally had to file a claim with my credit card company to stop payment. After informing the owner this was done, he sent me a refund via paypal that next morning, and then claimed I was trying to get a fraudulent double reimbursement from him! Of course, that created another couple of months working back through the credit card company to clear up that mess. Don't purchase from this website unless you want to spend 5 months of your life trying to get your money back!