KeepTeeWelcome to KeepTee – online shirt shop, where love and passion for personal expression in fashion live. We find at KeepTee.com that fashion is much more than just clothes; it’s an opportunity to show the world who you really are. That’s why we work to provide you with the most fashionable and comfortable clothes from comfortable sweatshirts to stylish shirts.
KeepTee (keeptee.com) has 126 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Josh M.
Is it t tee shirt ? Yes Is it unwearable? Yes. The print is a big plastic square and very stiff and uncomfortable. Can't even wear the $36 shirt..
Response from KeepTeeSep 25, 2025
We’re sorry for the unpleasant experience you had with our store. You can contact our customer service department via email at [email protected] to let us know the specific issue you’re facing. We are committed to resolving this matter for you.
Lps_ B.
Honestly I should have trusted my gut instincts and not bought through Keeptee. Zero way to contact them either phone, Facebook or email. DO NOT ORDER THROUGH KEEPTEE. I contacted my credit card company and have disputed the charges. I will next contact all other venues to let everyone know they are a scam.
Response from KeepTeeSep 9, 2025
We’re truly sorry to hear about your negative experience and sincerely apologize for the inconvenience caused. Please rest assured that Keeptee is a legitimate store, not a scam. It seems there may have been some misunderstanding or difficulty in reaching us. Our official support email is [email protected] , and our contact number is +1 (904) 595-7296. If you are experiencing any issues with your order, please reach out to us through the contact details provided above and include your order number so our customer support team can assist you promptly. We genuinely appreciate your feedback and hope to regain your trust by resolving this matter as quickly as possible.
Mimi
I ordered an Eagles t shirt. I did not receive the shirt I ordered. I have sent 3 emails to the company on the required site and have not gotten a response. I have called the company on the supplied number during the business hours posted and have never gotten the call picked up. No response to my emails, no answer on the phone line. I have requested the “ number” I am supposed to have to return this ridiculous item I received and get a refund. Please respond. You evidently have my email in order for me to get this!
Response from KeepTeeSep 3, 2025
We're sorry for the unpleasant experience you've had with our store. However, we have not yet received any email from you. Please kindly reach out to our customer service team at [email protected] so we can assist you in resolving this issue.
Kelly B.
I ordered 3 shirts from Keeptee.com that were said to be 2-sided prints on the shirts. I received 2 out of the 3 items and 1 of the received items was only 1-sided print. Contacted company regarding the missing item and misprint and received the run around about me having to chase the item down because they stated it was delivered (which is was not). They shipped the items in 2 packages and only provided 1 tracking number. It was only stated that there was a second package with a separate tracking number once I contacted the company. However, still not received and refused to do anything about it. Conclusion: Customers may or may not receive items purchased from this store and if items are received, they may or may not be as described and pictured. Would NOT recommend this store.
Dan G.
I ordered a T-Shirt thru their website on 06/09/2025. It showed a preliminary shipment label created when using their internal tracking feature. This was shown on 6/12. It has never been updated and product has never been shipped or received. I tried contacting the company thru their direct phone number, email and on-line chat with absolutely no response. They have no voicemail so the phone just rings and rings. No one answers emails or on-line chat sessions. DO NOT ORDER FROM THIS COMPANY....TOTAL SCAM!
Response from KeepTeeJun 27, 2025
We’re truly sorry to hear that you had an unpleasant experience with our store. However, to assist you better, please kindly reach out to our customer service team at [email protected] and provide us with your order details so we can look into it further. We look forward to hearing from you soon.
Carolyn L.
Horrible customer service. Will never use this company again or recommend to others. Use TeePublic. Much better quality and customer service! Updated 3/7: The companies response is not a true representation of the situation that occurred. I reached out to them again after their response and they will still not resolve the situation. Just a continuation of their horrible customer service!
Response from KeepTeeMar 8, 2025
We are responding to assist you in resolving the order 1634129 you placed at our store. First of all, we are very sorry to hear that your shopping experience at our store did not meet your expectations. We always prioritize product quality and customer satisfaction, and we regret that the situation has led to your dissatisfaction. Regarding the issue you encountered, the t-shirt with the printing error (size XL) that you received has been immediately processed and sent back as per your request. However, after you received the replacement t-shirt, we were informed that there was a mistake in the size you selected for the replacement shirt, and you would like us to exchange it for a size 2XL. We completely understand that sometimes such mix-ups can happen unintentionally. Please contact us again at [email protected] for assistance in resolving this issue. We look forward to hearing from you so that we can improve our services and ensure customer satisfaction. We hope that you will continue to support our store in the future. Best regards.
J R.
Never received item then seller refused to issue me a refund. Filed dispute with PayPal then the seller said he would refund me if I dropped the dispute. I didn’t and a month later got my refund through PayPal. Don’t buy from this site unless you want to get ripped off!
Response from KeepTeeAug 26, 2024
Sincerely apologize for the issue with your order. After contacting the shipping carrier, we regret to inform you that your package was lost during transit. To resolve this, we have processed a full refund for you. We understand that this experience may not have met your expectations, and we sincerely hope for your understanding. If you have any questions or need further assistance, please feel free to contact us via email at [email protected] or by phone at +1 805-556-7192. We are always here to assist you.
Ginger L.
Sent the wrong item and correct item was out of stock later.
