KDETools Software Inc.Reviews of kdetools.com

Awesome customer service! I recommend this company and their software to everyone!

Highly recommended - Excellent Technicial support and Excellent Mac OLM to Gmail software and easy to use,

Hi, i buy to olm 2 gmail software, it works better for other thank you for your support and have a nice day

Beware, beware. I purchased the .olm to Gmail Converter, assuming it would do the job as advertised. The end result was an unusable garbled mess. After over 15 hours waiting for "24/7-365" support, they wanted to log in to my computer (no) and "especially re-write the program to suit my needs". My requirements were to convert mail as advertised without having to re-program the software do do a job that was standard. I did the job manually as it was urgent, uninstalled the product and requested a refund. Ignore the 30-day Money Back Guarantee on their website, it is meaningless. They have obstructed every effort to refund for their failed product and fight it through PayPal as well. Their only response is to re-write the software, which I no longer need as it didn't do the job advertised. Disturbingly, they began to outright lie when it was escalated to PayPal resolutions. Please make sure you read the fine print on their return Policy and that should leave you with no doubt. Ignore the bogus positive reviews and consider whether you really want to deal with this "Company" before handing over your money.

I had some Problems to use the software in my Special case - so KDE Tools refunded it - in General I give 5 Stars for the software itself.

Good experience !

I bought a copy of KDE Tools' OLM to PST Converter to convert my Outlook for Mac address book to Gmail contacts. To convince me to buy it, the company's representative advised me of the company's satisfaction guarantee and their 24/7 chat feature. I tried the software, and it indeed converted the file. I learned later that the conversion was a mess, with Outlook address book fields not mapped correctly to Gmail Contacts fields, but worse still, the program wouldn't log into Google to upload the converted data. I tried the chat feature, but it was offline despite the promise of 24/7 availability. With no assistance available, and time running out for me to complete this work, I was forced to use other products to move my contacts to Google. When I reported this issue to KDE Tools, they denied my claim and fought my refund through PayPal. So much for a satisfaction guarantee. KDE Tools claims that had I waited, they could have assisted me in resolving the problem. That may be true, but they failed to provide the promised 24/7 assistance. In fact, they have since changed their website to no longer claim round the clock support. Do not trust this developer, and be careful about using their software. Update, March 2, 2021: After I wrote the above review, KDETools contacted me stating they had refunded my money and asking me to delete the review. They stated that they had provided this refund on February 17th. It's two weeks later and I have seen no refund. My bad impressions of this company are now stronger than they were before. Update March 8, 2021: Here is an excerpt from an email KDETools sent me. Possible customers: take note. "This is completely swindle case I declared this and I have to contact to Federal Team of United States-Information Technology via our Law of Firm and Policy if you abandon again then I have to take action on this matter, I have collected your system’s entire information of your system related to our online License activation system. We have higher level of technology and robotics crawler of system’s license activation structure and method."

Servizio di assistenza tecnica molto valido! Bravi!