Kelley Blue BookReviews of kbb.com

I USED to trust KBB. I gave them my email ONLY and somehow they gave out my CELL! NOT HAPPY!

can not use my cars value now with out giving kbb my email. This is highly invasive and uncalled for. Should not have to give my email and get spammed to use the site.

I would not listen to what kbb values your car at. They low ball the crap out of you. I bought my car for 49000 dollars. This car is immaculate with low miles. These dirtbags gave me a value of 9800. Without seeing the car at all. I take it to car max and guess what it’s worth 14978. No wonder the car market is like it is. These people lowball everyone. BY PASS THESE RIP OFF ARTIST!!!!

Their fine print says: "the Offer amount may be decreased. Kelley Blue Book and its affiliates are not responsible for Offer adjustments or if a Participating Dealer won't accept your vehicle. Dealers pay a fee to participate in the Kelley Blue Book Instant Cash Offer program." Fact: when I arrived at the dealer, without even seeing the car, the first thing he said was that his actual price would be substantially lower! And he was right! It was about 25% lower than the KBB promise!

All KBB does for a Insta Cash Offer is lower the value of the car to a price that is extremely attractive to dealers. It’s the “I am desperate” price. Adding insult to this, you have to go to the dealer where they find every reason to lower the price further. Stay far away from this scam. If you can find a family member, friend or just anyone you remotely know sell the vehicle to them at a great price (but higher than KBB Insta Cash Offer) you will feel good about it.

This is the worst website to check your the value of your car. After entering all the details of the car they still do not give you the value. DO NOT WASTE TIME ENTERING DETAILS OF YOUR CAR !!!!

Service is reducing trade-in prices. It used to be that consumers trusted KBB to help them determine the fair trade or resale value of a car. Now, what KBB does is provide obscenely low cash offers AND broadcast those obscenely low offers to every dealership in your local area. As a result, you not only get spammed by every dealership, you also lose out on fair offers for your car because ALL of these dealers know that KBB sent you with an obscenely undervalued offer, so they can offer you one or two thousand above that - or even less than the KBB offer - and appear "generous" when, in fact the trade-in value of your car was much higher. Reported this to the FTC. In my case, every other "Book Value" service valued my car at several thousand dollars more than KBB. I also checked around on the used car prices and private seller sales prices of the same model car - again several thousand higher than KBB.

Kelly blue book appraised my jeep at 1495. So I set up a appointment at a dealership. The first thing the manager asked is why it's on a trailer then wouldn't listen. He didn't even check it out and said we didn't want to know what he give us. Well I said I did, and he offered 100. That was a huge waste of my time. Also I feel very disrespected on how you didn't even take the time to actually look at my vehicle. Will never use kelly blue book again.