Kelley Blue Book is the trusted resource for prices, values and reviews on new cars and used cars. Before buying or selling your next car, visit KBB.com.
Kelley Blue Book (kbb.com) has 263 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Ken P.
The KBB valuation sent to local dealers is pitiful. They valued my truck at $15,975, which obviously tainted the value in the eyes of the dealership that received it. I sold it to another dealer that received their information from Cargurus and got $20,200 for it. KBB is looking out for dealers, not you, so don't waist your time with them.
Mark M.
KBB should be ashamed of themselves and beware to anyone that uses them. I inquired about selling truck and the dealership Midstate auto in Auburn ,ma contacted me worst dealership they have sold vehicles that have salvage titles without consumer knowledge
Mike E.
Absolute garbage. I just want to find out the value of a car and they don't let you do that.
Cristian David H.
This is a the worse scam. They SELL YOUR INFORMATION, DONT PUT YOUR PHONE NUMBER IN THERE
RF
PREPARE FOR SPAM. Was looking to sell my car and had previously used KBB for the last one I traded in. I deeply regret using it this time around. First of all, you will be inundated with spam. I even marked that I DID NOT WANT TO BE CONTACTED yet THREE WEEKS LATER I am receiving calls, texts and emails DAILY. Also, EVERY TIME I select 'Unsubscribe' from their emails, I am told there is a technical error and my request can't be completed. Additionally, KBB's valuation of my car was significantly off. Carmax valued it much better (literally more than $3k better) and the dealership I worked with agreed with Carmax. So it's a total waste of your time and will just lead to a ton of unwanted calls and texts.
Richard A.
Terrible. They continue to email me asking about a vehicle I haven’t owned in 7 SEVEN years. Telling them to stop doesn’t work.
Indian H.
Giving a 0/5 start review because I cannot access the website without disabling my ad blocker. Why are you requiring this?? how greedy does a company need to be? owned by Cox Automotive with a 350m company net btw.
Janette G.
As soon as I put in my information to be able to get an offer I indicated I was not interested in selling. They immediately sent my info to car dealers. Literally started getting spam calls within minutes. DO NOT USE THEM AT ALL. Carvana gave me a better estimate and did not sell my info before the keyboard even cooled off.
