Kelley Blue BookReviews of kbb.com

50 different pages to try to navigate, constant trying to get your information to sell to third parties. This used to be the gold standard for buying and selling a vehicle and now it’s become another sellout joke. 30 minutes to try to get an idea on whether or not I should keep full insurance coverage or not. CEO should suck a shit covered can’t say D1ck And the fact that I have to sign in with Google, Facebook or Apple to send anything. Duck you d1ckhead. Can’t even use correct spelling because of your snowflake attitude.

Worst website of all time

Absolutely bottom of the barrel offer. DO NOT USE THIS SERVICE! The price is about 20% under what their own kbb values show. Waste of time and effort.

Don't waste your time. They just want your info so they can sell it and your email will get slammed. KBB used to be a honored name. Now it is not worth the time of day.

Not very good I’ve been trying to get an estimate on the price on my truck for over a week and they will not even send me a estimate on this value so I think Kelly BB sucks

This was by far the worst positive experience I have had in selling a car. Instant offer put me on a bad track to a low sale price. Best of all you get bothered by tons of dealerships offering you 50% lower than the quoted sales price listed on KDB. 😃 I thoroughly enjoyed driving across the state to a one of these dealerships just so they could look at my car for 5 minutes and and offer me practically nothing for it. 😁 It was super relaxing getting 2-3 calls per day by said dealership saying they changed their mind and that they have a great deal for me afterall. 😊

The site is broken. When I try to visit the site or any of its pages, I get an "Access Denied" from errors.edgesuite.net.

I needed to sell my car, and I trusted Kelley Blue Book to recommend me to a trusted dealer. They recommended Infiniti of Englewood in New Jersey. I sold my car to them on Sept 26, 2025, and it is now Jan 8th, 2026, and they still haven't paid off the loan I still owe to the bank. Kelley Blue Book recommended me to a dealer who is not following the signed contract and paying off my loan. Never trusting KBB again. Now I have to deal with legal issues like hiring a lawyer, and my credit being ruined.