Kelley Blue BookReviews of kbb.com

Wish I would have checked here first. The offer is crap and they feed your contact information to everyone. Someone should be sending this to the BBB.

KBB doesn't just low ball, they are cheating, and , yes. Every dealership in the states will be contacting you. I have a 2006 Passat with every bell and whistle, 4 motion luxury package, with a brand new body and brand new paint. The car is in excellent condition. Their offer was 525 dollars. The average resale of the car is over 5000 dollars, which is a little more than I expected for an offer. To my dismay and surprise, their ridiculous offer left me wondering what happened to the company I've most trusted for the last 30 years of car pricing. I'm done with kbb

Got the ICO and was referred to Mike Shaw Toyota dealership in Corpus Christi, TX. Dealership told me they ran the report through KBB and came in equal to the report I received at $12,700 for a 2011 4runner Limited but only offered $8,000... truly wasted my time with this program and dealership... some say if your honest with your assessment then it should be close to ICO, I call bull on that, because dealership ran the report and got the same #$ but lowballed... not sure how Autotrader and KBB vetted this dealership, but definitely shady!!!

Truly a scam! Waste of time! - KBB should be ashamed of being a party to this bait and switch. I would take this to my attorney general in Massachusetts if I didn't have better things to do!. Got an offer for a 2016 car RATED IN GOOD CONDITION FORM KBB - not a scratch, low mileage and a dealership report that the car needed no service. The dealer said the car was in poor condition and lowered the KBB range 40% then offered at the bottom of the range - they offered 30% below wholesale! Bait and switch!

Blue book instant offer is a total shake down. you take your car to a used car dealership and they make an offer that has nothing to do with KBB. Was a complete time waster, I don't think the dealer ever had any intention of coming close to the KBB offer and offered me $2000 less than expected, then tried to justify the lower offer because a driving light bulb wasn't illuminating. Which while it was out it isn't a $2000 bulb. LOL I can't imagine how many people a year they hose with this bait and switch tactic. Never again for me.

As many others have said, KBB is a massive scam. I’ve had non-stop calls, texts, and emails ever since I put my info in. Do ANYTHING else besides use this site.

If I could give zero stars I would. This is nothing more than a ploy to get your contact information. Kbb should be ashamed at themselves for this behavior.

Got a Kelly Blue Book instant cash offer on my son's Mazda 3( yes I was honest and even rated its condition as the lowest "fair" and over-stated the mileage). Took the car and the offer to a reputable participating dealership but it didn't matter. The acquisition rep inspected the car and said it looked in descent shape, he had the "buying guy" check it out and drive it around for 3 minutes (no mechanical problems) but they then said they would have to sell it at auction and we had to haggle to get $200 less then the KBB offer. Then after signing over everything, we get told that it will be 3-6 days to get the check because it had to be rubber stamped by multiple people. So much for the reliability of a KBB offer and the dealers that "participate" with them.