Kelley Blue BookReviews of kbb.com

Was given my Instant Cash Offer for my 11 month old GMC truck of $42,027 by KBB through Mathews Honda, the local participating dealers website. I returned the dealers call and was told I’d be contacted. I was, and the dealer, without inspecting it, offered $35,000. This is simply a paid for by the dealer scam to get you in a dealership, and get your contact info on the dealers call lists. I’ll be selling to Carvana instead.

Received an “instant cash offer” from Kelly blue book of 26084 for my 2014 Jeep Wrangler rubicon unlimited. After a few text and phone calls from the recommended dealership to visit from a dealer named Jimmy of Arizona CDJR Show Low. I met with one dealer who performed the appraisal then the second dealer “Jimmy” who I originally made contact with. Was asked what I wanted for the Jeep, I said the KBB value of 26084 to payoff my loan with the lender of 23643.00. I was offered 25,092 on paper originally due to the age of Jeep and odometer reading 84106, l decided to settle for that amount. After some back and forth with their manager and service manager behind closed doors the first dealer who took the appraisal came out and offered me 22000.00?? Because of some work that needed to be done underneath the Jeep according to their service manager! No verification, no list of fix it’s to be done, given to me on paper which brought down the value even more. And I had to pay the rest of the payoff to my lender!! Needless to say I was not a happy camper to put it lightly, thanks but no thanks! I’m not that desperate CDJR ShowLow dealership!

KBB provides what appears to be a useful service. However, it isn't. I went online to get an "instant cash offer" for my 2020 Cadillac CT5 Premium Luxury sedan. PROS: 1. The instant cash offer arrives in approximately 3 minutes. 2. Dealers will almost immediately contact you via email and phone to schedule you taking your car into get it appraised. CONS: 1. Cash offer is a gimmick to get you to walk back into a dealership. In this case, my car is approximately 20 months old. It has 17500 miles and is garage kept. No accidents, dents, dings, or cracks? I went straight down the window sticker when inputting data in KBB. Offer came in at $44,196. I went to Turan Foley at the designated time, waited about an hour for numerous people to, you know, review the car, and then they made me an offer of $41,000. Apparently, your KBB instant Cash Offer, is not an actual offer at all, even when your vehicle is exactly as described. This partnership is simply a scam! Don't waste your time.

I tried the Instant Cash Offer for a 2005 Ford Excursion I have for sale. It's a hard-to-find vehicle and somewhat in demand. I'm priced at the very low end of KBB private party sale already (to sell quickly). I had detailed pictures and thoroughly described the condition. I received no offer price on the "Instant" Cash Offer, not even a range. It just said I needed to bring it to one of two dealers they listed. When the dealers contacted me, I directed them to my Autotrader ad with 27 detailed pictures and tried to ascertain whether they were even in the ballpark of my asking price. I understand they need to see the vehicle in person. But I'm not taking half an afternoon off and exposing myself in the middle of a pandemic without some kind of basic meeting of minds on value. As soon as I tried to get some clarity, they stopped talking to me. This experience makes me really question the validity of this "service". It feels like they were just trying to get me in there so they could lowball me. If there was at least a reasonable offer range I would have taken it in for appraisal. But providing no data at all - and then going dark - makes it feel like a scam.

Kelley’s Blue Book Instant Cash Offer is a scam and not honored by any dealership, no rules or any guidelines described in the offer is followed, honored by dealerships. The Instant Cash Offer is promoting bait and switch practices and should be revoked and prosecuted by deliberately misleading public by false advertising. This is a crime.

Went on line to get an instant cash offer, had 2 dealers offer $19500k through the site, before I could even take the car in, the first dealer sent a text with $18k but bring it in so we can see it. It's a scam. Second dealer said there is nothing holding them to the price. it's just a way to bring you in so they can offer you wholesale.

It would be nice to use the sight but the ad blocker notification is in the way. No way to use the site at all. Instead of placing a blocker banner up preventing use, just have the ads run in windows on the screen as the user scrolls down. Modern up to date site are doing it. Or do like video sites do and just have the ads run automatically every 90 seconds. Until then, this site will be avoided.

I normally don't spend my time writing reviews. But I couldn't help it this time. KBB should not be in business at all. they are the worse set of people along with their exploitive dealers. They are liars and they waste people's time and gas. It totally unfair what KBB and its associated dealers do to innocent people who want to sell their car(s). I entered my VIN and all accurate information. With my VIN, KBB also verified the details of my vehicle and made me an offer of $14,000 plus. The dealers instantly began to contact me. I drove all the way - close to an hour drive to Toyota dealership in Burleson BLVD only to be told that the most they can offer is $3,000. What a bunch of liars - set out to waste people's time and gas money. So sadddddddddd for them. I wish I could give a minus zero star...I would have gladly done that.