Kelley Blue BookReviews of kbb.com

I mean I have a 2012 vehicle in pretty great condition and they offered me $415 for a 2012 and they’d probably price it around $5,000 on whatever lot would buy it so enough said.

I wish I had read the reviews before I took half a day off work to go sell my car to a dealer! The instant cash offer seemed fair to me because it’s about $5,000 less than the dealers are selling the same car for right now. Someone opened their car door into mine and the car has spots that could use paintless dent repair because of it. It’s not heavy lifting repairs. The tires are well within specs. The mechanics and interior of the car are perfect. Because of the ding, I listed the vehicle condition as good instead of very good or excellent. Low miles. I went to West Herr Hyundai in Williamsville, New York, - they offered me $3,500 less than the instant cash offer! They would put $500 into fixing the car up and sell it for $9,000 or so more than they are offering me. What a scam! I can’t tell you how irritated I am. I won’t use the KBB instant cash offer ever again nor will I go to that dealership. I called KBB to report the issue and the representative (whose dog was barking in the background) told me that the dealerships can do what they want.

This is a complete waist of time. After going to 2 dealerships, neither even cared to compare the Kelly Blue Book Instant Cash offer to their offer. Both made claims that there were mechanical issues. Neither claim was correct. I think they thought since I am female that I do not know any thing about cars. The one issue that I do have with my car, the breaks shudder, was not mentioned. The first dealership was just rude from the beginning. The second made the offer gave me the paperwork and promised a check. I asked at least 5 times: Is this the correct amount? Are you going to change this offer? All of the time a surfing me this was a done deal. Then, they called 15 minutes later saying they could not process the paperwork and backed out of the deal. This is a SCAM!

Terrible experience with instant cash offers. Do not waste your time. Bait and switch, low ball offers, letting you wait so you agree to a low price having wasted your time already. All the bad tactics. They will try to trick you to get you in the door.

Crooks. I learned from a dealer that they have to pay KBB $650 when someone sells a vehicle to them who have gotten an instant offer. Guess who really pays that…the seller!

I realized that the car dealers would inspect the car and make a lower offer. However, I presumed from the information I entered that the KBB offer would be a reasonable upper limit and the dealer offer would be close enough to for me to accept their offer. Not so at all - you may call me stupid!. The KBB offer was $7,265, the dealer came back with $4,000. I did not waste my time any further with "negotiation", checking with the floor manager game, etc etc.... My lesson is the KBB offer is merely a way to get you into the dealership so the old game can begin. The guy at the dealership said the KBB offers are always too high as he began to justify his much lower offer.

Well as other folks have mentioned the instant cash offer is utter garbage. Went to dealership listed on offer and of course the instant cash offer was not honored. What a waste of time. Our vehicle is a cream puff, extremely low miles (17K), only five years old with no damage, accidents, yada, yada. Dealership came in at 5K lower than instant cash offer. They even said "well you have a 6K value add for the low mileage." Duh, that's why it has higher value, idiot.. Anyway, please just use Carmax and avoid KBB offers, it is simply garbage and not honored. By the way the dealership that did not honor the offer is Phil Long Hyundai of Co Sprgs. This is a very low class dealership as well, just avoid..

This was mostly a waste of time and exposure to scammers. I had one legit response, but didn't go past an initial call with a low ball offer from a remote user. The Instant Cash Offer was jokingly low, $5,758 for a vehicle that KBB/Autotrader said has a private sell value of $9,743 and which I subsequently sold for $9,000 via a Craigslist response. To be fair, I also had numerous scam responses in Craigslist as well, but I had more legit responses and sold via that channel. All in all, I do not recommend listing with KBB/AutoTrader, just use Craigslist for better responses and lower cost (Craigslist $5 instead of KBB/AutoTrader $49).