Kelley Blue BookReviews of kbb.com

Took vehicle along with paperwork to dealership and they didn’t honor cash offer, guess it just works to get you on the lot.

Autotrader's instant cash offer is a scam to get and then sell your information. I got no offer, but got many emails from dealers. To get an offer you have to give them email, and phone number in order to be able to click get an offer. And I wasn't able to find a plce on the site to opt out of sharing my information. What a scam!!!

We used KBB for a “cash offer” from a dealer. We got three dealers to participate. I called one of the dealers and they said they would honor that price if all was good with the info I provided. We drove there only to be told they will only give us less. They said KBB gives wrong values. I think it’s a waste of time to use this KBB feature on for cash vale! Beware.

This app doesn’t do what Kelly Blue Book is supposed to do - give you a price on the car you are researching! What is the point of this waste of time app? Vehicle research? I wanted an estimate, and with all the pop up adds it makes this app even worse. Worst app I’ve ever used. Very surprised the rating was over 1 star.

Wish I could rate this a zero Star - what a scam - KBB instant cash offer was $9,015 - the Hyundai dealer in Bend Oregon offered me $7,000. I ask why the big difference - they said it was a rear wheel drive not an all-wheel drive - well duh, that's what it said on the Autotrader KBB instant offer! I asked if there was anything different about the car than was represented on the KBB offer - they said no...what a shady operation - can't believe I wasted an hour at that dealership and with the KBB instant offer - this is a SCAM

I participated in the KBB Instant Cash Offer program on 9/29/22 and obtained a $2582.00 established value for my 2014 VW Golf. That offer went out to 3 dealerships James, Tradition, and Auction Direct of Rochester. I chose James as they were the closest and had the most communication. They inspected my car, established a value, and disclosed the value to be the same (2582.00). I was able to view the dealership’s assessment of the 2582.00 offer on their computer. Then the sales/inspection person discussed the offer privately with the General Manager (Aaron) and came back with a low ball offer of 1000.00. I feel this is a classic bait and switch and a reluctance to bargain in good faith. KBB should force the dealer to make good on this offer. I'm sure this will never happen because these dealers and KBB are in bed with each other. This is pure and simple fraud. BBB has a report also.

I found a gem of a truck out in the country, 99 f150 xl, low mile v6 w/5 spd manual, super clean and well taken care of. Those "wonderful people" told me it was only worth a little over $1300, only about 1/5 of what it's actually worth, and then car lots started calling me trying to con me out of it! Way to sellout KBB!!!

Site is un-usable. Pop-up said turn off ad blocker. Mine are turned off, but it still said the same thing. Site is garbage.