KAYALIFounded in 2018 by beauty entrepreneur and fragrance connoisseur Mona Kattan, KAYALI—meaning "my imagination" in Arabic—draws inspiration from Middle Eastern heritage and the art of scent layering. The brand partners with world-renowned perfumers and uses high-quality ingredients to craft cruelty-free, long-lasting fragrances. Each creation reflects a deep commitment to storytelling and craftsmanship, from the unique scent profiles to the intricately designed bottles. Powered by Mona’s global influence and passion for perfume, KAYALI has cultivated an engaged digital community of over six million followers.
KAYALI (kayali.com) has 597 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 428 reviews with 5 stars · Clear filters
Sharnique
I received my package within 3 days, wrapped with care.
Response from KAYALIMar 5, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Kimberly
Well first off your website and purchasing process is so easy to use and the perfumes always arive in a timely manner. Second everything is always packaged beautifully. Now the biggest and best part about my whole experience with Kayali is how beautiful and delicious every perfume smells and last. I have yet to receive one that does not get compliments. Im obsessed with your perfumes. Thank you so much.
Response from KAYALIMar 4, 2026
Hello Kimberly, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Sam A.
My experience with Kayali was amazing. I ordered a perfume for my birthday - and it never arrived. Kayali took MY issue into their OWN hands to make it right! Customer service like that is very important to me, and I will be a repeat customer! Thanks, Kayali!
Response from KAYALIMar 4, 2026
Hello Sam, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Jynette W.
Thank you KAYALI. The scents are absolutely amazing.. each and every one of them the Discovery Layering Set are individually unique and layer so well with each other. I got the discovery set to get to know the varieties before committing to one or two. I’m definitely hooked on them now. I would highly recommend KAYALI to the girlies who love fun, sexy, floral scents. 😍😍. The delivery was made in a day.. very impressive.
Response from KAYALIMar 2, 2026
Hello Jynette, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Maha A.
All the fragrances are bomb wow
Response from KAYALIMar 2, 2026
Hello Maha, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Lucy
Great, I love the scent. Delivery was swift.
Response from KAYALIFeb 24, 2026
Hello Lucy, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Alexa
I’ve gotten 4 discovery sets, multiple travel sizes, and my Wedding Silk Santal edp. I loved getting to try each fragrance with an atomizer, and at such a good price. But once I found wedding silk, it was game over. I carry an extra with me in my bag, like it’s an obsession, and I truly love it in a very special way <3
Response from KAYALIFeb 23, 2026
Hello Alexa, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Sophia M.
I bought a bunch of the small bottles so I can find which bottles I need. Smartest decision and I highly recommend it. I know exactly which bottles I now have to have. Now I'm not rich so me take a little time but I know exactly what I needed right now and we'll be ordering it as soon as I can. You will love these perfumes. Also, delivery will be quick and everything intact
Response from KAYALIFeb 16, 2026
Hello Sophia, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
