Frannie
SCAM WEBSITES POSING AS KAYALI
There are very sneaky scam websites that even accept PayPal for payment. I got scammed…”made a purchase,” used PayPal then after two weeks did not receive my order. On PayPal it says “Ruidaze LLC “ That should have been a tipoff right away. Luckily PayPal refunded my money immediately. But I don’t even know what website to trust anymore with them!!! They need to crack down on scam websites!!!
Response from KAYALIFeb 11, 2026
Hello, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and completely understand how concerning this must have been. Please note that our only official website is www.kayali.com . We strongly advise customers to place orders exclusively through this domain to ensure authenticity and secure transactions. We take brand impersonation very seriously. Our team actively monitors and reports fraudulent domains, as well as listings and accounts on platforms such as Trustpilot, that falsely represent KAYALI. We are continuously working to have these sites removed as quickly as possible. We’re glad to hear that PayPal was able to assist you promptly. If you ever have doubts about a website claiming to represent KAYALI, please feel free to contact us directly through our official customer care channels before making a purchase. Thank you again for raising awareness. Warm regards, KAYALI Customer Care Team