KAYALIReviews of kayali.com

Response from KAYALIMar 23, 2026

Hello, Thank you for reaching out, and we sincerely apologize for the inconvenience. Due to high demand, some items, including your Lovefest Burning Cherry | 48, unfortunately became unavailable. We are currently working on restocking our KAYALI gems and hope to have them available again very soon. In the meantime, we recommend clicking on the “NOTIFY ME WHEN BACK IN STOCK” option on the product page to be among the first to know once they are back in stock. You may also take this opportunity to discover another fragrance from our collection. Please note that your refund has been processed, and we truly appreciate your patience and understanding. With Love, KAYALI Customer Care Team

Response from KAYALIMar 10, 2026

Hello Farah, Thank you for taking the time to share your experience with us. We are truly sorry to hear that you were disappointed. Our Customer Care team is currently reviewing your case and will be in touch with you via email as soon as possible. Your feedback is very important to us, and we genuinely appreciate you bringing this to our attention. With Love, KAYALI Customer Care Team

Response from KAYALIMar 4, 2026

Hello Hazel, Thank you for taking the time to share your experience with us. We are truly sorry to hear that you were disappointed. Our Customer Care team is currently reviewing your case and will be in touch with you via email as soon as possible. Your feedback is very important to us, and we genuinely appreciate you bringing this to our attention. With Love, KAYALI Customer Care Team

Response from KAYALIMar 3, 2026

Hello, Thank you for taking the time to share your experience with us. We are truly sorry to hear that you were disappointed. Our Customer Care team is currently reviewing your return and will be in touch with you via email as soon as possible. Your feedback is very important to us, and we genuinely appreciate you bringing this to our attention. With Love, KAYALI Customer Care Team

Response from KAYALIMar 2, 2026

Hello, Thank you for taking the time to share your experience with us. We are truly sorry to hear that you were disappointed. Your feedback is very important to us, and we genuinely appreciate you bringing this to our attention. With Love, KAYALI Customer Care Team

Response from KAYALIMar 2, 2026

Hello, Thank you for taking the time to share your experience with us. We are truly sorry to hear that you were disappointed. Our Customer Care team is currently reviewing your case and will be in touch with you via email as soon as possible. Your feedback is very important to us, and we genuinely appreciate you bringing this to our attention. With Love, KAYALI Customer Care Team

Response from KAYALIMar 2, 2026

Hello Melanie, Thank you for taking the time to share your experience with us. We are truly sorry to hear that you were disappointed. Our Customer Care team is currently reviewing your case and will be in touch with you via email as soon as possible. Your feedback is very important to us, and we genuinely appreciate you bringing this to our attention. With Love, KAYALI Customer Care Team

Response from KAYALIFeb 23, 2026

Hello, Thank you for sharing your feedback. We’re truly sorry to hear about your experience, and we understand how frustrating and concerning this situation is. This is not the level of service we aim to provide. To help us resolve this matter as quickly as possible, please email us at [email protected] with your full name, email address, and order number, using the subject line “Trustpilot”. Our Customer Care team will review your case and provide the necessary assistance. Your feedback is important to us, and we appreciate you bringing this to our attention. With regards, KAYALI Customer Care Team