KatiadesignsReviews of katiadesigns.com

Response from KatiadesignsFeb 26, 2026

We definitely want to look into this for you right away. Could you please reach out to our customer service team at [email protected] with your order number? That will allow us to pull up your order and provide an accurate update as quickly as possible. We truly appreciate you bringing this to our attention and look forward to resolving this for you. ✨

Response from KatiadesignsSep 11, 2025

Hi there, Thank you for your feedback — we truly appreciate you taking the time to share your thoughts. We're glad to hear you found the earrings well made, but we're sorry to learn that the size didn’t meet your expectations. We do our best to provide accurate product descriptions and photos, but we understand how scale can sometimes be tricky to gauge online. Your comments are very helpful, and we’ll absolutely take this into account as we continue improving how we present our pieces. If there’s anything we can do to make this right or assist further, please don’t hesitate to reach out to our customer care team at [email protected]— we’re always here to help. With gratitude, The Katia Designs Team 💛

Response from KatiadesignsMay 16, 2025

Hi there, Rosanna. Thanks for your feedback! We are very sorry you are not 100% satisfied with your KD purchase. Customer satisfaction and service are our #1 priority. Please get in touch with us via email so we can help you with what you need! Peace and Love, The Katia Designs.

Response from KatiadesignsApr 18, 2025

Hi there, Samantha. Thank you for your feedback! We are very sorry you are not 100% satisfied with your KD purchase, which makes you feel disappointed. Customer satisfaction and service are our #1 priority. Please get in touch with us via email so we can help you with what you need! Peace and Love, The Katia Designs.

Response from KatiadesignsJan 24, 2025

Hi there, Jennifer. Thanks for your feedback! We are very sorry you are not 100% satisfied with your KD purchase making you feel disappointed. The customer satisfaction and service are our #1 priority. Please get in touch with us via email so we can help you with you need! Peace and Love, The Katia Designs.