KatiadesignsReviews of katiadesigns.com

Response from KatiadesignsJun 4, 2025

Hi Waisuddin 🌸 We’re truly sorry to hear about this situation. Please know that at Katia Designs, your security is very important to us. Rest assured, we never store any credit card information — all payments are processed securely through trusted providers like Shopify and PayPal. If you believe your card may have been compromised, we recommend reaching out to your bank as soon as possible so they can help protect your account and investigate further. If there’s anything we can look into on our end regarding your order, we’re here for you. Just email us at [email protected] with your order number and any details you have. Wishing you a smooth and speedy resolution 💛 — The Katia Designs Team

Response from KatiadesignsApr 10, 2025

Thank you, Bonnie, for sharing your feedback. We are sorry you are not 100% satisfied with your KD purchase. Customer satisfaction is our #1 priority. We do adhere to our return policy to ensure a fair process for all our customers. We are sorry to hear the chain was not to your expectations and that the shipping time USPS was so long. Please don’t hesitate to contact us if you need further assistance. Peace and Love, Katia Designs

Response from KatiadesignsApr 9, 2025

Hi Heli. We are so sorry to learn about your experience. We would love to address this issue and find the best solution for you. We have been unable to find past communication attempts. We apologize if this has caused any mistrust. Please send us an email at [email protected]. We look forward to speaking with you.

Response from KatiadesignsMar 4, 2025

Thank you Mary for your honest feedback. We are sorry you are not 100% satisfied with our service. Customer satisfaction is our #1 priority. We have already contacted you before via email to address this issue. Peace and Love, The Katia Designs.

Response from KatiadesignsFeb 26, 2025

Thank you Darlene for your review. We are sorry you are not 100% satisfied with your KD purchase. Customer satisfaction is our #1 priority. Please get in touch with us via email so we can help you with your needs! Peace and Love, The Katia Designs.

Response from KatiadesignsOct 16, 2024

Thank you for your feedback, Mel J. We sincerely apologize that you are not 100% satisfied with your Katia Designs purchase. Customer satisfaction and service are our top priorities. Our jewelry is unique, and we’re proud that over 40% of our daily sales come from repeat customers, a testament to our stellar reviews. We understand that our pieces may not resonate with everyone, and we want to help make this experience right for you. To assist you better, please reach out to our customer service team via email at customerservice @ katiadesigns .com (no spaces). If you could provide details about your order, it will help us resolve any issues more efficiently. We’re happy to help and we look forward to hearing from you. Peace and love, The Katia Designs Team

Response from KatiadesignsOct 16, 2024

Thank you for your feedback, Mel J. We sincerely apologize that you are not 100% satisfied with your Katia Designs purchase. Customer satisfaction and service are our top priorities. Our jewelry is unique, and we’re proud that over 40% of our daily sales come from repeat customers, a testament to our stellar reviews. We understand that our pieces may not resonate with everyone, and we want to help make this experience right for you. To assist you better, please reach out to our customer service team via email at customerservice @ katiadesigns .com (no spaces). If you could provide details about your order, it will help us resolve any issues more efficiently. We’re here to help! Peace and love, The Katia Designs Team