Michelle H.
Super customer service
The beautiful necklace I ordered had a broken clasp. After I reached out to customer service, they immediately sent a replacement clasp. I am extremely pleased!
Response from KatiadesignsJun 25, 2025
Hi there! 💫 Thank you so much for your kind words — we’re so happy to hear that your experience with our customer service left you feeling supported and satisfied! We’re thrilled you’re enjoying your beautiful necklace now, and we truly appreciate you giving us the chance to make it right. It means so much to us to have you as part of the Katia Designs community.



