KastKingReviews of kastking.com

Bought a baitcaster rod and reel set op for my grandson and shortly after Christmas the rod snapped about 12” from the tip while grabbing it and pulling it out of my truck bed one day after fishing. He’d only used it three times before that. My 7 year old grandson was heartbroken. This was the rod & reel he wanted and now will have to go buy a new rod because KastMaster wouldn’t warranty it. They offered a half off price plus shipping but I could go out and buy a new rod for less than that. Think about other manufacturers before buying a new rod and reel by KastMaster. Sad they wouldn’t replace a 7 year olds new rod & reel that was his Christmas present. Jeff C.

Absolutely, horrible products. First cast and the line got all tangled up. Absolutely horrible worse purchase. I've made.We'll never use any of their products again.Waste of money!!!!! Take my advice. Don't believe the hype go to your local fish store and make a purchase there. Do not buy off this company!!!!!!! Look up the reviews on Yelp yourself. They make cheap quality products.Advertise it.As some of the best complete lies!!!! I would have given them a negative ten stars.If possible!!!!

I order a last king bag off of tick toc and reached out to both kastking and gofo just to getting getting run around about waiting 3 days from gofo. Kast king won’t cancel my order . I literally order the item on Oct 2. I can literally order the item on Amazon and have it tomorrow or within two days so frustrating. Gofo is telling wait 3 days twice while the phone says the item was delivered then switched to it in transit. At this point I order the bag for my fishing trip and which has passed Tired of the run around

What a nightmare trying to get someone in customer service to pick up the phone or call you back. My calls were around managing a return as well as asking for technical advice on reel selection. Customer service is horrible. I told them one has more luck getting people to answer or return call from a Chinese sweatshop. I never evaluated the reels purchased. I simply sent them all back. Going to Lews brand.

Purchased a baitcasting reel and they sent me a Chinese knockoff game controller. SCAM WEBSITE.

Placed order on 8/14/24 with expedited (1-3 day) shipping. Today is 8/26/24 and I still have not received the order! I called KastKing on 8/22/24 and spoke with Paul. He said he could not cancel my order but would send a message to "them" requesting a cancellation and refund. He followed up with an email stating same. Here it is 8/26/24 and I still have not received the order or any further communication fro KastKing. I recommend other do not do business with KastKing if they cannot refund an unreceived order.

Placed an order on May 2nd. They notified me May 7th (5 days later) that all my items were out of stock. This is 2024 your website should be able to keep track of inventory. Not sure why it took so long for them to contact me. The sale is over now.

Shipped my order to the wrong address. They can't even explain why?? Horrible experience won't buy again.