KarmaloopReviews of karmaloop.com

Great website! Easy to navigate! Just Excellent!

Trust worth company

Very easy to navigate

None of the discount codes worked. Being a first time user of Karmaloop the code given to me should have worked. The free shipping for orders over $100 didn't work.

I love this damn site!!!

Karmaloop has severe customer service issues. With most issues, they attempt to deny ownership, and try to pass off the responsibility to the customer or the third party vendor/manufacturer. Their site is flawed, and they avoid taking responsibility for that as well. I was told "it is a glitch" in response to the fact that you cant modify orders when hitting a tab that is labeled "view and modify orders". Also told that customers cant change item selection for an order that contains multiple items, if anyone of those items from the order has shipped. So, let's say you order a pair of shoes that cost 350.00, and a shirt for 110.00, with an accessory to match... Later you find out the shoes are not in stock, after the site clearly stated the shoes were in stock. You can not modify, or cancel the order for the shirt, because the accessory shipped! ( You only ordered the shirt and accessory to go with the shoes ) They will only offer the option to return the item(s), but even that can take up to a month to complete the process on, because they will tell you that it can take up to 10 days for some items to ship. Keyword ship, not delivery! If you select UPS shipping they will send it USPS. Which could be considered stealing. If I pay for ups ground, and an item ships by USPS first class mail... who put the difference in their pocket? I could go on, and on the bottom line is they will never get a dime from me again. It's too many options out here to accept poor customer service, and almost criminal attempts at trying to justify the issues. Edited in because of Karmaloops response to my feedback: I have called Karmaloop more than once to discuss this order, and each time, it's only caused more dissatisfaction, and frustration. Karmaloop's response to my feedback here seems as if someone at Karmaloop cares about customer service, but instructing me to call the same number that Ive called more than once, like anything will change, is more time wasted.

The only reason I am given this rating is due to the fact there were some problems with the site. Every time I would add items to my cart and get ready to check out some items would be missing and I would have to go find them and add them all over again.

BestStuff- BestService. E-Z-P-Z!!!