Jeannie M.
I was sent an email after my order that…
I was sent an email after my order that said I had been chosen to have a double order. Still don’t have it and have already placed another order. Not sure what is going on.

Kari Gran is simplifying the skincare journey for every generation. We believe there’s more that unites us than divides us. Yet the beauty industry has been playing to our differences for as long as anyone can remember. With a new product for every little worry – and formulas that treat symptoms while ignoring the common nourishment that all skin deserves. Kari Gran is different. We grow and thrive by serving the simple, universal needs that unite all women.
Kari Gran (karigran.com) has 2,392 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Jeannie M.
I was sent an email after my order that said I had been chosen to have a double order. Still don’t have it and have already placed another order. Not sure what is going on.
DONNA H.
I just didnt like the product the color was perfect but it wasnt a good blend meaning it didn't go on smoothly I had to really play with it and then I just gave up
Response from Kari GranMay 17, 2018
Oh no Donna! If you're not happy, please send me an email with your order details and we can process a refund for you--we don't want you to just give up! Thanks for reaching out. [email protected]
Harisa H.
Did not know it wasn’t vegan :(
Response from Kari GranApr 14, 2018
Oh no Harisa, I'm sorry that came as a surprise to you. Please email me with your information and we can send a refund your way on Monday. Again, sorry you were surprised, but thank you for reaching out. [email protected]
JR
I love all the lip whips! I have tried many, many lip balms. The lip whip is the most moisturizing and luxurious.
Response from Kari GranFeb 12, 2018
Thanks JR! --Lisa
Trinh C.
From the ads I thought I'd found a great lip gloss that would not only look great but help tremendously with dry chapped lips. It's probably the worst gloss I've tried to date. It made my lips worse! It was such an absolute waste of money and I believe, false advertising.
Response from Kari GranDec 28, 2017
Oh no Trinh! We've been selling the same formula lip whip for 7 years and I don't think we've ever had someone so disappointed. Please send me an email and we will refund your purchase. We would like you to be happy, so I do hope you will contact me at [email protected]. I hope to hear from you soon. --Lisa
Carmele C.
I don't like the makeup. It's too sheer and cakey.
Response from Kari GranDec 11, 2017
Oh no! We rarely get negative feedback on our make-up, but we appreciate your feedback and want you to be happy with what you purchased. Please contact me directly at [email protected] so we can process a refund for you. Thanks for letting us know and hope to hear from you soon. --Lisa
Mary C.
Product is just okay. I was not that pleased with it.
Response from Kari GranNov 10, 2017
Yikes Mary, we want you to be happy! Please email me, [email protected] and we will refund your purchase. Thanks for your honest feedback. --Lisa
Meta C.
Item had zero pigment, I sent an email question and never got a response. Bad customer service.
Response from Kari GranNov 9, 2017
Oh no Meta! We had an email melt-down with the giant Comcast hack, so possibly your email got caught as we did not receive it. Please email me directly at [email protected] and we can take care of you. Sorry for the bad first impression, we'll get it right. --Lisa