Hal B.
Bad Shipping Experience, But NOT a Scam!!!
So, my experience was the same as almost all of the 1 star reviewers......until today! I ordered a jersey and hat on 12/6/2024. In deference to Kantete, it did state on the site that all orders after 11/30 would not arrive before X-Mas. By 12/7 the package was picked up by a shipping partner in LA, I was given a tracking number and proceeded to watch the package depart and arrive at the same shipping partner for 4 weeks!!!!! All that time, I was badgering customer service, who was actually pretty responsive..... but never gave me any answers about the lack of arrival at USPS. I wasn't nice at all after a couple of weeks, but they remained responsive and cordial. Lo and behold, yesterday I got us and upon tracking the package, found it had arrived at my post office!!! I was still sure that when I got the package today it was either gonna be empty or it was going to contain the wrong product. I opened the package and it was EXACTLY what i ordered!!!! So, the process was very confusing and somewhat late getting here, but looks like Kantete is in fact a real site and not a total scam. For that I have apologized to customer service and I know, that my grandson is gonna love the gift!! Better late than never!