KamateraReviews of kamatera.com

Bad 👎 support suspend account Hello I just claim your 30 Day trial it's just 6-7 Hr you suspend my account without any Reason and Not Providing me data which I hosted. Then why you claiming this you can use it for 1 Months. All these things you written or give anytime. My experience with this Fraud Company too bad. No Need to Buy Scammer

They just logged me out! for no reasons and i'm still seeing pending charges Please i want my Kamatera account deleted right now! i contacted them through email but to no avail

I signed up for their 30-day free trial mid-July 2023. They require a credit card to do this. I created a server for which they gave me a black-listed IP address. I contacted their support immediately and requested a clean IP. They gave me the run-around for a week, then said delete that server and create a new one to get a new IP. I did that and I got another black-listed IP. I reported it again to support and they stalled with a circular dialog that went nowhere. After about two weeks (early August) into the trial I deleted everything and cancelled their services. Got confirmation. Seemed fine. Then in September and October they started issuing small charges to my credit card even though I had terminated and was not using anything from them. My credit card company requested that they stop charging me, but they ignored the request and have continued to do so. In the process of filing complaints. Addendum: I contacted Kamatera about those charges and they said it was for a server backup they made while trying to resolve the issue. When I terminated my account, I requested that everything associated with my account be deleted. Their support rep confirmed that request. So, there should have been nothing there to charge me for. Now, they tell me they deleted that backup and that I should not be charged again. Overall, an ongoing nightmare that has consumed way too much energy. Addendum.2: Mid July 2023 I decided to evaluate three discount hosting services. All had 30-day trial periods and similar server hosting packages. I was prepared to keep all three if they lived up to their advertised claims. One did and I am very happy with them. Their support is very responsive and their billing is transparent - I know what I'm being charged for; nothing more. The runner-up seemed ok at first. Though their angle was to sell you expensive add-on services. Support was slow, especially if you didn't add those premium services. Still, cancellation within the trial period was pretty straight-forward. They refunded the small upfront charge right away. No B.S. Kamatera came in last. Support was unresponsive and when they did reply gave excuses (multiple times) and a run-around (eg. "wait a few days and it should clear up" - never did). Seemed like a delay tactic to me. This went on for two weeks. Finally, they told me to delete my initial useless server and create a new one with a new IP. Had the same issues with the new. And the same replies from customer service. At that point I decided to just cancel. I asked them to delete everything associated with my account (credit card included). Even though they told me they did, it never happened. About a month after cancellation, small monthly charges started appearing on my credit card statements. I contacted my credit card company and showed them my evidence of cancellation. They refunded me immediately and requested that Kamatera stop billing me. Kamatera ignored their requests (as said by my credit card company). Regardless of the amounts involved, I wanted to be completely done with Kamatera. Their whole trial experience left a bad taste to say the least.

100% scam! After you key in your credit card information they will lock you out.

Terrible company, support lacks hire, suspended account for no reason and taken my money with no refund. Avoid this company at all costs

They are scammer . will show you a price list at first but at the end without infrom you will ask you double .

Site constantly down, they bill me right away, but didn't refund the 5 days my servers were offline because of their "fire". Packages are overpriced, and support is terrible. 24 hours after putting in a ticket at Kamatera and sending an email to my "dedicated account manager" at omc.co.il , and no response at all. Pathetic. Don't host your servers here, you will have nothing but trouble, and get NO SUPPORT at all.

AVOID AVOID AVOID Shamboiic and lacklustre customer service skills and pitiful over all service. Took money from my credit card with out my authorised and i find myself having to send them 10 emails asking for refund to which they dont reply Do yourself a big favour and USE another VPS of which there are many