Since 1995, Kamatera has offered fast, reliable cloud infrastructure built for enterprise-class performance. With our comprehensive suite of scalable services, you can build your cloud server, your way.With Kamatera, you’ll find:Cutting-edge hardware: Run your server from our Ice Lake Processors and NVMe SSD with 99.95% uptime.Global access: Reach the cloud from our broad global network of data centers.Flexible pricing: Only pay for what you use with our hourly or monthly pricing.24/7 support: Our tech guys are always on duty, so you get help when you need it.Unlimited Scalability: Start with a small server and scale up and out as you grow.
Kamatera (kamatera.com) has 380 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
kamatera.com
Website
kamatera.com
Category
IT & Communication
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 83% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Clearly sells mobile number to spam call centres i had a lot call me after using this site just had a to add like 3 starts of numbers to blacklist 0121, 0122, 0132 i read the reviews before entering card info thank god bless you all. this site is clearly a scam dont trust it.
Edit as a response to the comment below, I haven't had a spam call for around 6 months nor did I register my number with any other site within the last month just weird how like within a day or 2 later from registering at yours I get ppl calling me from spam call centers I've had to block all of London and a few other places due to this.
Response from KamateraMar 14, 2024
Hi,
We are wondering if maybe you got us confused with one of your other vendors? We have no need nor interest in sharing our clients' phone numbers, and client security is a top priority for us. Phone numbers have two purposes only: to verify an account (security!), or from time to time, an account manager will reach out to a client who has requested a phone conversation, always with their prior consent. We do not share our clients' phone numbers with any third party vendors or partners, as it goes against our principles of client privacy and security.
Team Kamatera
CO
Coolhazer
$10 scam from Kamatera :)
First I registered and created a server. A day later the account was blocked - I sent all the necessary documents. The account was unblocked, but they told me to make a deposit of $10 to check the payment method - I topped it up. A day later, the account was blocked and support did not respond. It's day 6 or 7. no answer
hosting scammer provider!
UPD:
the money was returned to the card a week later, but I shared my identification data with a company of scammers who did not even respond, who can use it anywhere, so the scammer hoster still
Response from KamateraMar 13, 2024
Hi Makar,
First, we would like to express our gratitude for your willingness to share your frustration with us. We understand that the recent experience you had with our company was far from satisfactory, and we want to assure you that what happened was not a common occurrence. The issue arose due to a system upgrade that was being implemented at the time of your signup. The result, in confluence with our system flagging your account as fraudulent, caused your tickets to be incorrectly redirected and led to a delay in our response to your queries: we sincerely apologize for any inconvenience this may have caused. We have only recently discovered the root cause of the problem and we are taking steps to ensure that such incidents do not occur in the future. We care deeply about our customers, and their satisfaction is our top priority. Thank you for bringing this matter to our attention and for giving us the opportunity to improve. We look forward to serving our clients better in the future.
Team Kamatera
US
user
DO NOT DO BUSINESS WITH!
DO NOT DO BUSINESS WITH!
I have deployed about 10 VPS and loaded my card info etc on their website. after about 2 weeks they SUDDENLY stopped all my servers, blocked access to my account and asked me to upload a VIDEO of me holding an ID for "verification purposes". mind you they have just charged my card for services for the upcoming month. I have then asked for a refund for the remaining unconsumed portion of the services BUT they have refused and told that I'm still incurring charges until I upload the video. which I declined to do!
Response from KamateraMar 7, 2024
Hi,
We're sorry to see you have also declined our request to send identifying details to us privately, which would have allowed us to get to the bottom of the matter, and perhaps resolve it more satisfactorily. That being said, our customer's privacy and security are of the utmost importance, and indeed, we will lock your account immediately at the first hint of suspicious behavior, notify you, and ask you to verify yourself to us in order to unlock it again. (We do this to make sure that you are actually you, and that someone has not stolen your card to purchase the 10 servers you were running...)
Team Kamatera
RT
rocky T.
I recently discovered that I had an…
I recently discovered that I had an active subscription with Kamatera, of which I had no prior knowledge. This lack of awareness has led to an inconvenience that I find quite frustrating.
Response from KamateraJan 14, 2024
Hi Rocky,
We invite you to contact us immediately at [email protected] so that we can handle the matter. We wish you would accept our private request for information so we can find the account you are referring to...
Team Kamatera
YS
Yasir S.
Not a Reliable Company, I Never Recommend It
They request your card information for the free trial version. On the 3rd day of the free version, they suspend the account without giving any reason. Then, even if you create a ticket, they automatically terminate the ticket. They do not reactivate the account. It is a very dubious company. It is not a reliable company. I never recommend it.
Response from KamateraJan 10, 2024
Hi Yasir,
Unfortunately we couldn't check what happened because you declined to privately share your ticket/account information with us when asked. Instead, we can tell you that 1-we are totally transparent about the fact that you need a credit card to sign up, even for the free trial. 2- If you were suspended 3 days after signup, you were either asked to verify yourself and your account with documents, or asked to change your payment method. If your account remained suspended, that most likely means you a- did not respond or b- failed authentication, in which case you were also informed.
Again, you are welcome to share the requested information with us, or reach out to [email protected]. We are always interested in finding a positive outcome.
Team Kamatera
RK
Radoslaw K.
I do not recommend 100%
I do not recommend 100%. They block the account for fraud. But they can't even write what was wrong. Contact with support is a mockery. If you care do not care, then bypass wide.
#33140470
Response from KamateraDec 25, 2023
Hi Radoslaw,
In fact, you had opened more than one account (against policy), you used a virtual card in our system (against policy), and every ticket you sent has indeed been answered. We are certainly sorry for any distress or inconvenience you may have experienced.
Team Kamatera
TA
Tariq
Urgent: Persistent Issues and Lack of Resolution - Account Reactivation Needed
Hello Kamatera Support Team,
Don't worry, thanks for approving. I plan to reassess once I am billed for one month or when my free trial concludes, given my concerns about the usage report.
#33123612
I am writing to express my immense frustration and disappointment with the service experience I have encountered since creating my account nearly five days ago.
On the very day I initiated my free trial for a UK VPS, my account was unexpectedly suspended, citing suspicious activity. Subsequently, I was requested to submit verification documents, including an unexpected video verification. This raised concerns about the safety of my data, and despite my reservations, I promptly complied, submitting the required video alongside the requested documents.
Regrettably, my account remains suspended, and I am yet to receive any meaningful communication from your team. I am deeply upset and concerned about the security of my information given the lack of responsiveness from your customer service.
I submitted my verification documents and received a generic acknowledgment email, but there has been no resolution or progress since. In desperation, I opened multiple tickets, only to witness them closed without providing any solution or clarity on the issues at hand.
I have expressed on numerous occasions the urgency of reactivating my account, as I have important tasks pending due to this unfortunate situation. It is disheartening that my pleas have fallen on deaf ears, and I feel completely stranded without the necessary support.
I implore you to review and resolve this matter urgently. Reactivating my account is imperative for the completion of critical tasks. If Kamatera cannot assure a swift resolution, I may have no choice but to explore alternative service providers.
I trust that this message will prompt the immediate attention and action needed to rectify the situation. I look forward to a prompt resolution and reinstatement of my account.
Thank you for your understanding and immediate attention.
Response from KamateraDec 5, 2023
Hi Tariq,
Thank you for including your ticket number! We are so sorry for any frustration you may be feeling, but after checking, we see that you sent the requested documents on Saturday, and your account has already been approved. Sometimes over the weekend there can be a slight delay due to the number of tickets received, but we make sure to answer every singe one. Additionally, to minimize confusion, duplicate tickets are often compressed into one single ticket string when they are all comprised of the same request. Perhaps you would consider revising your review?
Team Kamatera
AB
Amit B.
Can't recommend
Can't recommend
Response from KamateraNov 30, 2023
Hi Amit,
Thank you for taking the time to let us know. Did you encounter a specific issue we could address for you? Your feedback helps us do better, so please consider answering our private request for your ticket number, or emailing [email protected] so we can look into the matter for you in order to resolve it.
Team Kamatera
