John W.
Account activation with ID and credit card number
At first everything was very good. But then: In order to finalize your account activation please send us the following documents: 1. Video of yourself holding your photo ID (we must see the name on the photo id and your photo clearly). 2. Photocopy of your credit card (with only your name and last 4 last digits visible). Very strange "account activation", haven't faced before. So I quit.
Response from KamateraAug 11, 2022
Hi, It sounds like your account got flagged by our system for fraud. At even the hint of suspicious activity, we will lock an account and request verification, so as not to threaten the safety of our customers or integrity of our services. We would be happy to take a look at what happened here, and correct any possible mistake- we just need the ticket number of your suspension, or you can feel free to send details to [email protected]. Thank you, Team Kamatera --- Thank you kindly for the great remarks. Kamatera is a very known and respected company in the industry with the top support and technology behind the scenes. We work very hard to satisfy our clients, and we always wish to hear our clients' feedback to improve even more. You have Oren Einstein as your contact person. You can contact him for anything at [email protected]. Once again, thank you for the positive comments.