KamateraReviews of kamatera.com

I spent a LOT of hours determining whether to go with Kamatera or one of the other cloud providers. I narrowed it down to 3 and then 2 and then 1. That 1 was Kamatera hands down, and I'm glad about that choice! It seems like they are ALWAYS there 24/7/365 - I think it's because they are. LOL! The customer service is #1 hands down as good as anybody's customer service. Their cloud products and services are solid too. I am a developer doing a LOT of API stuff. Kamatera saved me hours days and weeks because their documentation is so good. I was up and running in minutes on their cloud using API calls! I had some questions; Aviva and Natalie answered immediately helping me reach my goals and timeline. Aviva, and Natalie - you guys rock!

We had an issue with one of our Docker containers that we could not solve on short notice. Quickly asked the support, which helped within a few minutes. Great support! Problem was solved within an hour or two.

An exceptional company with knowledge far, far beyond the price they charge. Took a technical query a number of larger companies struggled to deal with at all and resolved it to my satisfaction far, far quicker than I expected. In terms of the basic services I've never had a problem, but it was the advanced technical knowledge coming straight from the support team that really impressed me.

What a great Hosting Company! Absolutely love the Control Panel website that is fast and friendly and allows for quick configuration changes. The best part of the process was working with thier tech support that was VERY responsive and will to work through problems. Oren, our sales agent, was outstanding as well, being responsive and willing to help get me where we needed to be. Highly recommended!

First off, I'm an individual not connected to a company; I use a VPS for some CPU-intensive software. I'm also a current user and have not cancelled the service, which some reviewers mentioned as a pain point. From my viewpoint, the UX for creating and managing servers is very easy to use and speedy. The server I provisioned works well, although I'm using it for desktop software, so not as a real server. You administer the server yourself, having full control including OS updates, which I appreciate. Access to the website is via two-factor authentication via a code sent via email. Hopefully an authenticator application such as Microsoft Authenticator will be a more secure option in the future. Customer service Tickets are handled quickly, and you do have a dedicated account manager if you need to reach out to someone specifically. I'm very happy overall. Kamatera is one of a few companies providing affordable cloud computing for individuals. If, like me, you need more CPU power on an occasional basis, why buy a new personal computer? Get a VPS! To briefly touch on cancellation, which I have not done, the steps as I understand them are to first terminate your server, then email your personal account manager or enter a support ticket requesting termination of your account. Terminating (deleting) your server is important to stop hourly charges and prevent entering a new billing cycle on the 1st of the month.

Kamatera responded to my request to put up a specialized cloud server even while I was in the trial period. This allowed me to test and confirm the application fit my needs. They have been very responsive to all my start up needs and they are now our cloud service of choice. I recommend them to all anytime the topic comes up.

One happy client. Offer allowed me to test and confirm if it works for my needs with no charge. Will be resuming services as soon as I am ready to implement what I tested. Support responds fast and addresses raised questions satisfactorily.

Kamatera offers excellent support I needed to restore my server from a backup. Kamatera's support was extremely attentive, easy to work with and very quick to respond. They went above and beyond what was needed to retrieve the files I needed and even sent them to me, saving me a lot of time and effort.