KamateraReviews of kamatera.com

THIS IS A SCAM. REPEAT: THIS IS A SCAM. I signed up for a server, but haven't been able to login for months, due to never receiving the 2FA email. Support did not assist. I want to cancel my subscription, but the support/account manager/billing won't do so, saying I need to login to my account to do it....which they know I'm unable to do. They want a copy of my credit card and passport to 'possibly re-enable' access to my account. I'm still receiving invoices and they refuse to cancel the subscription. All their replies here say to email 'orene'; he doesn't reply, and probably doesn't exist. AVOID THESE THIEVES.

They debit money from the card without any confirmation from you. They charged me for 2 months, although I registered a free test account and after the expiration of its period I never used it again. Contacting support did nothing. They just stole my 200 bucks and that's it. No other service does like this. I tested Azure - after the expiration of the test period, the hosting simply stops. And if you do not renew it yourself and don't agree to the debiting, no one will withdraw money from your card. Kamatera scammers. Never fall into this trap.

Kamatera has charged our company credit card three times in the last two months and yet produced no invoices. When I reached out to their billing department they casually say "for the payments you made in June, you'll receive invoices around mid-August" In what universe does that make sense? TL;DR: If you don't need an invoice for your expenses, feel free to use Kamatera. Their admin panel is quite easy to use and uptime is excellent. Technically, it is a great service they provide but as a business it is far behind almost every competitor they have.

the support people are like cross town traffic at 5pm they lack any ability to help others just reply with nonsense and point fingers if you ask them to do something they will still dispite you clearly writing what needed to be done reply with usless instructions and you will be forced to just rply over and over until you finally about to move to amazon or azure they will start to help but only enough to make you more mad how it is they cant read what you write before sending a generic unhelpful reply? and how many days should one be expected to wait for a simple thing you could have done yourself except they limit what you can and cant do because of their garbage interface that put in too may key stroke and forces everthing to be a night mare of typing and backspacing to only put the letters you needed in thru their console ..... took them a week to move teh rdp cals we got from them to the correct server and it was 30 emails it wasnt until i sent to the supervisor that i got help up till that point they talk about us needing a firewall from them that we had yet seem to be unabel to read user and then look at accounts to see what is really needed .... they arent cheaper than self ownership and i cant image having to wiat for them to recover your systems.... they can not even mount an iso file of a server to upload dispite saying that they could i was abel to do both in hyperv and vmware no issues but they cant .... offered to help but they then just demanded it be in ova which not sure how to go to ova ffrom hyperv and asked them how would they do that ? no useable info was snet just a liek to 2016 when you could have download a progam that isnt avaible any more without a timemachine .... why test your answers why you can waste time people are paying for .... so if you wnat to fight with your host on simple stuff liek vpn to cloud for your users and be gaslighted this is the best Cloud you can hope for

Customer Support is total trash, they will refuse to fix any issues you have, even if you picked additional support package that is 40-50 bucks a month and they will repeat same thing this is out of support scope. what a joke...

Stay away at all costs from this "company". They told me I have a "debt" of $220, and suspended my account, not letting me access it and delete it. This is an account I have never used. That is how they make their money, by scamming people. Inventing chargers. Not letting you completely shut down an account. Worst customer service in the world. Never seen a company behaving like that. Do yourself a huge favor and don't ever use their service.

If you are just browsing for AWS alternatives pls stay away from Kamatera, it's not worth the hassle. Services are standard but more expensive than the competition, the problem comes after you terminate your free trial, delete your services and disable the account, they will still charge you and there won't be anyone willing to help (account reps never reply). They also do not reply to account deletion requests under CCPA, (or GDPR according to other reviews). My only recourse was to file chargebacks with my CC company and block any further attempts by them.

Stay away SCAM It's a scam guys and take ur CC ( Credit Card ) Info and then tell u to get more info to active ur account and it keep charge u... and they don't answer u also all good review r fake as u can see they don't help us at all scaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaam