KallevigReviews of kallevig.com

Terrible. not as advertised. Unhelpful customer service people. never again.

Bought a sit/stand desk 6 weeks ago. The desk did not raise- the control panel just beeped at me. Spent countless sessions with faceless “Interior Design Specialists” who either got me to reset the control panel or sent me a set of operating instructions which I couldn’t use as buttons on the control panel just beeped. Feel like I’ve overpaid for what is effectively a standard sitting desk and it’s frustrating that I can’t get help a real person on the phone to help. Kallevig really needs to up its game on by putting troubleshooting information on their website, as well as stand up a team of real people you can get technical support from. I’m sick and tired of being asked to send photos or videos of the fault to them so they can make another suggestion. Do these people think I want to spend my time going back and forth with them about their faulty product when I’m trying to work? I don’t want a replacement motor, leg or connecting rod- I want a refund. Based on my experience, I’d recommend looking elsewhere for a desk.

Offering £10 credits for Trustpilot reviews and then not following through. Don't bother wasting your time 👎

Order received, table top was clearly used. Had loads of marks around it and DRILLED holes that did not even match the legs! Emailed to ask for a replacement table top last week, have not heard back since. Not good.

Offered me a £10 instant discount for a review on trustpilot but never received it. Hence why I'm changing my review.

Very poor, charged £44 for delivery and then wanted to charge me for SMS order updates. Will be cancelling as it’s a scam

I would rate the company 0 stars if that was even an option. I would recommend not buying from this company unless you are prepared to roll the dice in the event you get a problem which you will. I purchased a chair which quickly developed a fault. The phonelines are closed, live chat is hit and miss and only way to deal with them is via email or a so called Ruby Club which does not even recognise me as a customer. They have rejected my product issues stating I should have raised the issues in the first 30 days of purchase......and blamed me for incorrect assembly. They have not seen nor inspected the item and also the fault started after 30 days. I am now contacting Trading Standards and will instigate legal action if needed. Its a faceless company where you cannot speak to anyone....once you pay your money will not come back. Avoid!

I ordered two chairs early October and had been told time and time again they where going to be delivered. It is now the 14th January and I have just cancelled the order as the chairs have still not arrived. I wouldn’t use this company as per the reviews below I believe it to be a con! I also paid for SMS text alerts and was not updated once about the delay, so I asked for my money back.