Petr
Good, not perfect
Genuine casino, but far from perfect. They employ some dirty tactics like turning off sending you verification messages that are needed to withdraw. They tell you to go to a place with network reception :)). After you contact them about this more than once, they turn it on again and you can withdraw. Unless you lose the money before they enable it. This happened more than once for me only at this particular casino. But you manage to withdraw eventually, which is good. I had a huge big win here (over 100k) and there were no issues with withdrawing in this case. I do have full account verification. Except the one huge win, I lost all my deposits here and didn't feel like the casino has good performance, I was usually losing depo after depo, so don't play on big bets. Another problem is that they have some serious issues with servers or connection, because I get kicked out of games constantly, be it Microgaming (now GamesGlobal) or Hacksaw. I don't remember having this issue with Pragmatic Play, but with some providers it's so frustrating that it makes you not even play those games, because they show error after error and you need to keep reloading the page.
Response from k8.ioOct 8, 2025
Hi Petr, We are genuinely pleased to hear that your experience confirmed us as a genuine casino and that your substantial win (over $100k) was processed smoothly and without issue. This is a testament to our commitment to secure and reliable withdrawals for all verified accounts. To ensure we can pinpoint and resolve the specific technical problems you encountered with the connection errors and verification delays, please submit your Account ID and the dates/times of the incidents to our support team. We value your business and are committed to ensuring your next experience is seamless and up to the high standard you deserve. Regards, K8 Team