K2 IndustriesReviews of k2-industries.com

They are a company that makes money off of returns. They sell marked up low quality parts with bad fitment or with self tapping screws to just screw into your car. Be careful buying from them.

Don't waist your time, they will be gald to take your money though. I ordered RGB for my 2024 BMW M8 and once I ordered them, I tried to get ahold of them. No response my phone, left a message, no return call. I tried to email them, all to just ask some questions. Main question was are they legal? No response. I tried calling them and messaging them. Voice mail, e mail , I finally got a reply that they haven't shipped yet and that they are not legal in Red as I ordered. I emailed back to cancel my order please. They replied that they had to check if the shipped. On there website it says " you will get an email when they ship. No email. They showed up that day. I called them , no answer. Surprise surprise, I emailed them and they said sorry but there will be a surcharge of 20%. I said that I canceled the order well before they shipped. Then one of the people that work there said " we fired the guy i spoke with and if I wanted to return them there would be a 25% fee to return them plus shipping. They just care about getting a order / money. Look them up. They don't have a good history. Don't buy from them, there are many other legit companies out there that won't rip you off.

Bottom line: Do not order from K2 - they took my money and then ghosted me. I placed an order on July 1st for a $1,600 part. While they responded to my first two follow-up emails in July and August, they have since ignored all further emails and calls. It is now October, and I have received no product and no explanation. A trustworthy company should provide status updates or at least respond to customer inquiries. Instead, K2 has chosen silence, leaving me with no product and no answers. This has been a frustrating and disappointing experience, and I strongly warn others to avoid ordering from K2.

Broken diffuser pieces at first was yold to keep it and i could find something else. No they went back on that so i sent it back then they said im missing pieces. No they were all there now they hsve my broken diffuser and my money wont replace or give me my money back.

I bought some parts for my vehicle, a 2018 Porsche Cayman 718. And they sent me parts for another vehicle, a Porsche Cayman 981. I contacted them through customer support and told them that their ad on the website was incorrect and that they sold me parts that weren't for my vehicle. Alex from K2 Industries customer service helped me, and I have everything in my emails. He wasted my time, He asked for photos that I send, and never returned my money. They SCAMM PEOPLE BE CAREFUL with K2 industries if you want to take the risk is on you.

I ordered an item online. I tried to contact them via their website chat 4 days later regarding my shipment. No response from an actual customer service representative. I tried calling customer service with no answer and I left a voicemail. Two days later still no response. I emailed customer service using the email provided on their website. I also called and left another voicemail. The next day I still have had no response from the email or both voicemails. I called sales with no answer and left a voicemail. A week later and there is still no movement on my shipment and no response from the company at all. Just ridiculous.

This company is a scam, don't buy anything from them. Worst customer service experience I've ever dealt with in my life. Their return policy is If the product is effective they they will pay for shipping back as well as give you a full refund. I bought side fender flares for my Chrysler 300. Which I wanted to put on my car. But they arrived in such poor condition my body shop said they would be unable to install them because they're so defective. I showed this response to KQ Industries who was refusing to give me a refund because I didn't pay out of my pocket for the labor for my body shop to prove to them that's defective. I send over 50 pictures as well as the response from my professional Body Shop saying these are defective. They wanted to charge a 25% restocking fee. Don't buy anything from this company their products are garbage. They're acting like I didn't want to put the fenders on my car why would I waste my time. They sold me defective product and now they won't own up to it

I had to modify it to lock properly, 1 of the nozzles for the windshield washer fluid didn't fit I should have bought my carbon fiber hood from another company.