Crystal
I purchased these socks on the 11th of…
I purchased these socks on the 11th of October, 2022. and Ive followed all the instructions to a T, and been very careful with them as they cost $110 CAD and I can't afford to be rough on them at that price. This morning after wearing them twice, and hand washing once, and delicate washing machine cycling on cold water and hanging them to dry both times, I noticed that I have elastic fibres poking out at the bottom of my socks this morning, as I put them on for the 3rd time. I'm deeply disappointed and am not sure I'll repurchase this brand if this is what I can expect of the quality for the price I paid
Response from JuzoNov 8, 2022
Hi Crystal Thank you for the product feedback, and we apologize for the inconvenience. Please return the garment to where you purchased it for a return evaluation. Also, we recommend machine washing and drying the garment. This will help the garment return to form; it also helps to use a laundry bag. If you have issues with your return, email us at [email protected]


