Mariiiia
It took a while but Juzo came thru
I love my Juzo stockings, however, one black pair ripped after 4 months and it is impossible to get a replacement. They were prescribed by the doctor who performed my vascular vericose vein surgery. I had my old pair for almost 4 years no problem. In august 2022 I went to the doc and he wrote a new prescription. I bought them at Walgreens $110. They ripped by December 2022. I took them to Walgreens to replace. They said I had to contact Juzo. I had all receipts as well as the prescription I went to Juzo, they said I had to go to Walgreens for an evaluation Walgreens said because they were prescribed I couldn’t get a refund. I’m out $110 and I’m upset because I was under the impression Juzo backed their products. I have bought 4 pairs and have no problems. They are the best, howeverl I have been getting the run around since the first week of January. The GOAT in this review is Tom Musone in Juzo marketing. He will replace the torn stockings. So Juzo does stand behind their products 🫶
Response from JuzoMar 3, 2023
Hi Maria Sorry to hear about your issue. We stand 100 percent behind our product quality, but sometimes problems occur. As for the return, Not sure why the dealer would not accept the return. It would be best if you could call, and we can work on a solution for you. Please call 1-888-255-1300 and ask for Tom in Marketing. Best Juzo


