Juyoyo JewelryReviews of juyoyo.com

Absolutely amazing product, high quality band and stones

Timely and accurate feedback.

I personally wish that the ring was a little thicker but the stones were perfect. It arrived in great time

Ring is costume jewelry. Not real silver and not even stamped as such. Also the diamonds are not real as well

Ring was way smaller than expected. Shipping took a month and customer service didn't seem to care at all about customers. Never ordering from this sorry excuse for a company ever again

The size guide on their website is inaccurate and They charge a 35% restocking fee if you need to exchange for a different size. I purchased a ring as a Christmas present, and ordered it early to arrive in time. I used the sizing chart on the website and measured the recipient's finger to be sure I ordered the right size. The ring was too big for the recipient so I emailed (support email was only option given to contact for issues) within 30 days of receipt to request an exchange to a smaller size. It took 5 days to get a response and then was told I was out of the 30 day window for returns and advised I should go to a local jeweler to resize and pay for it myself. They have no extended return period during Christmas and stick to normal 30 day return window. I emailed back and explained I was within 30 days when I first emailed and it wasn't my fault it took them 5 days to respond. I was then told that exchanges for things like ring size incurred a restocking fee of 35% and would cost me $112. Surely they could have offered other solutions, but they did not. I buy jewelry often for my wife, and won't be wasting any more of my money with this company that has below standard customer experience policies. Stay away.

Haven’t received my ring or my tracking code yet

Didn't come with the card in the tray. So no message. Kinda the point of this thing.