Kari
I started conversation with them the…
I started conversation with them the end of July. I have a medical device that came apart and had a very complex surgery to replace it. The first guy was very nice. Then I heard nothing for some time so I called back and got another person. She said that my case was passed on for someone to review. I want to send more personal items from my surgery that would help my case but I need some assurance on who is looking at them and so far I don't have that. I hope this works for me, but please reach out:))