JustHost.AsiaReviews of justhost.asia

Response from JustHost.AsiaMay 20, 2025

Hello! Thank you for sharing your experience - it is very important for us to know about such situations. We understand how unpleasant long downtimes and low speed are, and we sincerely regret that you encountered such problems. We are already working on improving monitoring and speeding up the response of technical support so that customers are always aware of the current situation and receive prompt assistance. Your feedback helps us understand what to focus on. If you wish, we are ready to personally check your case and help with settings or choose a more stable location. Thank you for your patience and understanding.

Response from JustHost.AsiaApr 23, 2025

Hello. Thank you for your feedback - it is important for us to receive feedback, even if it is critical. We are very sorry that you encountered problems using our servers. We understand how inconvenient this can be, especially when it comes to connectivity and software compatibility. As for restrictions on access to Russian IP addresses - unfortunately, this may be due to the policies of third-party streaming platforms or Internet providers in other countries, and, unfortunately, is not directly controlled by us. However, we are always ready to offer alternative solutions, including IP addresses from other regions. Regarding the inability to compile and run files, most likely due to system settings or missing libraries. We will be happy to help you figure this out - just contact technical support with details (operating system, installed packages, compilation errors, etc.), and we will definitely find a solution. We understand your dissatisfaction and sincerely want to help. Contact us directly, and we will try to eliminate all the difficulties that have arisen.

Response from JustHost.AsiaApr 23, 2025

Hello. We are very sorry to hear that you had a negative experience using our services. We understand how frustrating it can be to have your service suspended or removed, especially if you have a paid plan. Let me be clear: when we detect complaints about violations from external providers or partners (including those like Cogent Communications), we are required to conduct an internal review and act in accordance with the terms of service and legal requirements. Removal of a service is only possible if there are serious grounds, and in such cases we will notify the customer, indicate the reason and, if possible, provide evidence or links to the complaints. If the link provided is unavailable, we regret this and are ready to re-provide all available information on the request. We do not engage in unfounded blocking and in no way seek to mislead our customers. If you believe that there were no violations on your part, please contact our support service directly - we will re-examine your request and try to resolve the situation.