Just BlindsReviews of justblinds.com

Response from Just BlindsAug 30, 2022

I am so sorry to hear your shade arrived with issues.This is never the experience we want for our customers and I would love to help. We offer a 3-Year Warranty on all blinds/shades. Please reach out to me via email at [email protected] with your order number and email address attached to the order. I can get started right away! -- Ava N

Response from Just BlindsJul 14, 2022

Hello Nancy, I am so sorry to hear of this experience, it's definitely not the experience we hoped for you. I would love to locate your order and take a look to better understand what happened. I was not able to find an order under your name. Would you mind reaching out to me at [email protected]? I look forward to your message and further feedback! -- Lynn F., JustBlinds.com Social Care team.

Response from Just BlindsMay 20, 2022

Hello Jeromy, Thank you for sharing. I am so sorry to hear there was a problem with your order. We do offer a Deluxe warranty for a small fee at the time of placing the original order. This covers you for any mistakes made on these custom products. I was not able to pull your information from the info here, but I am happy to see how I can help. Feel free to send an email referencing your order number and the issue to [email protected]. I look forward to assisting further! -- Lynn F., JustBlinds Social Care Team

Response from Just BlindsDec 21, 2021

I am so sorry you are not happy with the color you recieved. We do offer free samples that can be ordered prior to ordering products. This is the best way to view the colors to ensure they are just what you expect since all screens and monitors display color differently. Also, I highly recommend ordering with our Deluxe warranty which covers a remake when you are not happy with the color. Please feel free to reach out to me at [email protected], include your order number and I will be happy to see how I can help from here. -- Lynn F. JustBlinds.com Social Care team Thank you so much for reviewing your latest order! I apologize for the concern the product reviews process has caused. Please know that our product reviews are moderated by a third party and we don't edit, change, or delete any reviews. I do want to see how I can assist with this product concern, and see you have emailed our team back now. I have responded to you there now, and look forward to hearing from you soon! - Lauren A.

Response from Just BlindsNov 10, 2021

Thank you for taking the time to review your recent order with us! I am truly sorry to hear that your shades are not fitting as expected, and that our team could not assist when you reached out. Our roller shades will come with a standard fabric deduction from the width ordered however, I really would like to review your order to see how I can help. Please send an email to us at [email protected] with your order number and email associated with the order. As soon as I hear back from you, I can look into this for you right away!

Response from Just BlindsAug 25, 2021

Hi Dan! Thank you for taking the time to review your recent purchase. I am truly sorry for the poor experience these broken parts have caused, and that you did not hear back from us when you reached out. I really would like to help, could you please send me an email at [email protected] with your order information? Once I have received your email, I'll be happy to look into this for you right away! - Lauren A.

Response from Just BlindsMar 23, 2021

Hi Lisa, I'm so sorry you're not completely satisfied with your most recent order! I'm happy to look into this further and help! Please send me a message at [email protected] with your order details - I'm looking forward to your reply! -- Katherine R, JustBlinds Social Care Team

Response from Just BlindsOct 6, 2020

Hi Nathan! Thank you for taking the time to review us. I am truly sorry for the poor experience we have provided due to these missing items, and for the delay you are experiencing with your replacement. I apologize that we have not updated you on the status of your replacement items, and that we have been so difficult to reach as well- this is definitely unacceptable. I really would like to help, could you please send me an email at [email protected] with your order number and information? Once I received your message, I'll be happy to look into this for you right away! - Lauren A.