Just BlindsReviews of justblinds.com

I ordered Vertical Blinds ($165) and measured exactly how the asked me to. I had to cut the blinds to fit because I couldn't afford to wait another 4 weeks to return them. Since I had to cut them to size the valance didn't fit. When I called them they said that I voided the warranty and they would charge me for a new valance. Very dissapointed.

This is an email to confirm receipt of your complaint email. Upon investigation of this matter and speaking to all party’s involved we are very sorry that you feel this way. Yes I’m so sorry too, I am not used to be being treated this way hards sales pitch I know all about n I fell for it when I know better to never ever sigh on the day, he’s good n top notch producer at sales my family were all sales pitchers from double glazing to time shares to Xmas markets, to advertise space, nhs advertising on fire man diary’s the list is endless I’m sorry I sigh on the night I knew not to, Especially when I liked zero that was shown to me. Adam our surveyor brought all the books in for your viewing in which there are 100’s of materials to be chosen from. The material you had chosen is what has been manufactured (which you had held upto your wallpaper to prove a match). No it’s pvc I said no to pvc seller hard core pitcher said that all patterns were only available on pvc. Non was on material all just on pvc Adam has worked within the company for over 10 years and has sold many vogue rails (coloured rails) and hundreds of vertical patterned material. Q? Exactly so y wasn’t I shown this .. this was not discussed This was only spotted by myself and only after about 2 weeks after I got spam from just blinds I then saw that it was available in other colours ??? Y wasn’t this shown ?? Why wasn’t it discussed on the hardcore sales pitch ?? When our fitter arrived to install your chosen blinds he was told that you no longer wanted them in the living room (the room which was measured and chosen by yourself) and that you in fact wanted them fitted into your kitchen. Yes because it’s pvc I feel pvc will serve its better justice in the kitchen as I was told I had to sign n pay on the day, an 80% deposit also it’s 25% Also it’s fiction that non pvc are available on material blinds All our products are made to measure and bespoke so the blinds that you had chosen for your living room would not fit in your kitchen. Yes it’s too short different size , but I was told that it was to be made at an extra £25 more ?? When the order has been chosen and paid for there is usually a 24 hour period in which changes can be made. After this period orders are sent to production and no further amendments can be made. This is the confirmation signed for by yourself that you have received via email. I no idea when 24 hrs were up, as i had no idea to whom I paid I had to wait for bank statements to come before I knew whom. I paid as no paperwork was given to me I had no copy of what I had signed and no means of knowing whom I had paid No proof no record was provided after I paid n sign other than bank, bank has not been updated for 2 weeks as soon as I got to find out it was just blinds I said right away before they unpacked it as I had found website and rang n left a message and no response from message I left I still am leaving voice messages n still no reply As all our products are made to measure the deposits made are completely none refundable. So are we done ?? You keep my money n the curtains n I don’t have to worry anymore about it n I’m free to go else where?? No comeback?? You keep my money please can you provide me with a copy of the contract I sign so I can get my solicitor to review it please? As per telephone conversation with myself you can choose a different material / rail and this would be charged at cost. How much ??? £26 I agree to pay if it’s on material not pvc for window on living room, pvc to fit kitchen at £25 more ??? If you would like to proceed with choosing a new material at cost I can get this booked in for you. How much is cost in total for living room blinds on material no pvc n what materials do you have ?? How much .. Inc fittings n inc the cost I paid already ? Kind regards

I would leave zero stars if it was an option. They sent us the wrong color blinds, then one of the 2 we ordered stopped working within the first month. Here we are A YEAR LATER and nothing but empty promises about new ones being made. They have stopped responding completely. Legal scam artists? They got me for $1500!

The entire experience was terrible. I am in the process of placing blinds on windows in my new home. I decided to give Just Blinds a try on a single blind before committing to a larger order. I placed the order on 12/29/24, and didn't receive the blind until 1/21/25. There was nothing custom about the order; it was a stock material. When the blind arrived, it was 1/2" too short. It didn't even reach the mounting brackets. I immediately called Customer Service and spoke to Morgan Crawford. After reviewing the issue with me, she sent me her email address and asked that I snap pics of the roller with a tape measure to show the dimensions. I did so immediately. I've never heard back to this day. I emailed her on 1/24 to ask about status. No response. I emailed again on 1/26 to say that I expected a response and resolution within 72 hours. Again, nothing. So, I have a blind that doesn't fit my window. I have disputed the credit card charge and will be taking my business elsewhere. I should have read the reviews here before placing the order! DON'T ORDER FROM THIS COMPANY!!!!

I ordered blinds and everything went well and no they no longer stay up. I have been calling customer service for almost 6 months. They continue to have me troubleshoot. I paid for warranty but they refuse to replace.

I have recently installed a set of blinds from justblinds.com that are warping if near any vent. This happened within a week and a half. When placing a warranty claim, they said they have never experienced this issue which I am sure is not the truth since mine are consistently doing the same thing. I am on perpetual hold for the third time trying to cancel a follow-on order with the same resistance as when I tried to do the warranty claim.

I ordered 3 roller blinds 11/23. I installed in rental. They were barely used yet all 3 do not retract. I called "Customer Service" 5 or 6 times only to get endless loop voice mail. Spoke to sales 3 times to get a warm body answer, they all sent me to the same voicemail. Zero response. I would not buy anything from them after this experience!

Terrible experience. Had old cellular shades from them that I wanted to replace with roller blinds. Sent them the measurements of the cellular shades to and the salesperson created an order for the new roller blinds based off that. The new blinds came and they won't fit on my window. Called customer support and they said there was nothing they could do even though it was their error in the first place, so now I'm stuck with $400 of useless blinds. Don't give them your business