Just BlindsReviews of justblinds.com

The blinds are so cheap and the hand up and down feature don't work. Don't buy here. The customer services is really terrible and will not help you.

The blinds were not perfect initially, but I dealt with it. One was too long, one was too short, and I had a professional measure my windows, so it wasn't us. After 8 months, the motor went out on one of the blinds and they sent me a new one. This one is lighter than my other blinds, and 2 inches too short (mind you, these are the same measurements I used before, and this window did fit initially, so it is their error and they way they are cutting the blinds). I called to file the complaint and they said because I didn't install them within 14 days of delivery that they can no longer help me and I need to buy new ones. Do not buy. These are poorly made and come from China.

VERY POOR SERVICE. I WOULD LIKE TO GIVE NO STARS!! Sales person on phone talked the company up, had person to come and measure, supply quote to sell, sell, sell. I agreed with the quote paid my deposit. 2nd measure was done 2 weeks later, all good, told me 4-6 weeks. I rang after 7 weeks and was told they will find out and get back to me, did not hear from anyone and rang back a week later……was told she will check it out and get back to me, 30mins later I get an email to say “sorry for the inconvenience but the team have advised they cannot move forward with my order” NOTE: 2 MONTHS AFTER INITIAL SIGNING OF CONTRACT” Imagine how much interest you could make by holding on to customers deposits!!!!!! WHAT A JOKE!!!!!!

My blind came with a chain loop instead of the cord loop shown on the order form. The company does not accept returns. They are generally unhelpful with any adjustments. I cannot recommend them to anyone.

The customer service is absolutely terrible! I bought 4 sets of outside shades last year costing nearly $1000. The cast roller clutch they used were horrible always getting stuck because the chain used and the coupler were actually too big for the channel through the clutch. Well finally two of the four shades clutches broke and I asked their customer service if I can get spare parts. Instead of a call or answer they simply removed my question... What the hell! Do not buy from this company.. now I have to replace not just a clutch but the entire shade, so there goes $500!

Garbage, garbage, garbage, that’s all I have to say about this companies products. You’ve been warned.

I ordered a custom roller shade since my window was not a standard size. I gave them the correct measurements that they asked for. I got the roller shade but they cut the size down in each side for easy rolling. This made the shade barely cover the window frame and looks too small for the window. Also, Since it was cut down I could not connect it to the sides of the window frame and had to connect from the top of the window frame. There is a big gap there and looks horrible. I called the company to see if I could order a valance to cover it since I did not order it with the original shade. I have only had the shade for 1 week. Customer Service told me since I did not buy a deluxe warranty I could not return or replace it. Also, if I wanted a valance for the top, I would have to order another shade with the valance and no credit for the original. So basically, I gave the correct measurements, the shade looks like poop in the window and they will not help to make it better. Money down the drain.

I bought 4 black roller shades. Picture clearly shows light filtering and description says light filtering. When received they were completely black out. I’ve contacted support numerous times and all they say is that their vendor shipped the correct product. So if this is what their vendor creates, and they choose to sell this as a “light filtering” product, then they are lying to their customers and STEALING their money. They will not get me a refund or provide me with light filtering shades. Thieves.