Just InsureReviews of just.insure

App doesn't work half the time

Scam, they take money everyday even if not driving. Then they refuse to refund they have taken almost 900 from my wife in less than a month the charges rack up so fast the bank statements dont even keep up just another company taking advantage

You guys change the premium without warning and the odometer photo was due again just a week and a half after initially doing the odometer photo. I do the second and that's when my premium changed again, after already going up. I thought it was a late fee but customer service said it was my new premium from the new car I got. I was also offered no discounts while signing up, as I was offered the first time. You guys are expensive.

I hate, I mean truly HATE this insurance plan. I have never been stuck at home because of the cost of driving. Everyone in my family is 30 miles away or more. So I have to decide if I can afford $15 just for the mileage. I haven't needed to make a claim. But how would one afford a weekend trip, or a day of site seeing so for a little break. I feel trapped at home because of the cost of milage. I will be dumping this insurance as soon as I can. FYI.

Worst insurance of all time. They refuse to pay any refund they owe and will constantly increase your rates. Stay as far away as possible.

Original 1/2/2024- I called the claims department on the website and went through the options… I was only hold for maybe a minute or 2 and it informed me I was NOW first in line, 4 minutes later it informed me I was NOW first in line, 2 minutes later they disconnected the call. I redid this process 4 times getting disconnected on after 5-8 minutes, I finally tried to call the customer service line and successfully was answered by the voicemail of someone who was “not available”… do people even work here? I then resorted to send an email and have still not heard back so we will see. Update 1/15/24 So I was finally able to contact claims, after a few days they gave me a claims number and a few days later a claims adjuster: A Reyes, this person has not returned my emails or voicemails to date and claims is no longer responding, this is 2+ weeks of me trying to get a claim STARTED through this company, who knows what hoops I’ll have to jump through to actually get repairs to my vehicle?

You can stop threatening customers who choose not to renew their contract with. Telling someone how they could get in trouble with the police or the Department of Motor Vehicles if they don’t renew their insurance. You lowlifes make it sound like renew with us or else! Some people like senior citizens read that and probably panic and are afraid to drop you. That a really low business tactic and you should be forced to change the wording. You low life’s.

The sales rep I had had me sign up for your insurance. The daily fee sure, but when I realized I'm being charged additionally per mile, I was not pleased. Being penalized for driving is not the kind of insurance I was looking for. I will be switching