Just InsureReviews of just.insure

Difficult and inaccurate. My rates keep rising because you insist my credit score is not sufficient, but that is a blatant attempt to commit fraud, and I will be reporting this to the authorities now that I have gathered the needed evidence.

Horrible company do not believe any positive reviews they are lies !! This company will overcharge and not refund. You will end up finding rates just as cheap with other companies who don’t use pay per mile rip off !! Don’t end up being threatened with collections or creditors when overcharged for miles you don’t drive. Don’t be another sucker!!

They have customer service agents that lack empathy like Lupita. They should train their customer service how to actually have customer service, instead of disregarding how they make their own customers feel. They hire people who lack any care.

They cancelled my policy and are acting very rude I paid them five times and they cancelled for non payment and gave only seven days to pay a sixth time in the same month when they told me it would only be $30 per month 😭 they seem to be a little racist as well..

Horrible Insurance I went with this insurance awhile back and it was the worst mistake of my life. Even though I didn't drive as much they found every way to charge me no matter what. I use my car for work and back and they want me to pay 300 a week that is insane and then they threatened to have the charge on my credit if I didn't pay. Please do yourself a favor and stay far away from Just Insure!!

I’m honestly disappointed. I’ve had multiple policies with Just Insure and even left an amazing review for this company in the past. So I expected that long-time support and loyalty would count for something. Unfortunately, that wasn’t the case. I was speaking with a supervisor named Estrella, and while I understand policies are in place for a reason, what I was asking for wasn’t unreasonable. The car in question isn’t being driven, it’s just parked in my driveway. I actually just got possession of it due to my separation, and I didn’t want it sitting there uninsured. I’ve never made any outrageous claims in the past, and my driving history has never shown high mileage. In fact, I even mentioned that I don’t come close to 50 miles a day. For all of my policies, I’ve been an ideal customer for this company. All I was asking for was a small courtesy adjustment, something I know can be done at a supervisor’s discretion. I asked multiple times, “What can you do?” and instead of being met with humanity, I was met with robotic responses about terms and conditions. Not once did she acknowledge my question or offer to escalate it to someone with more flexibility. To make matters worse, I explained that I’m a mom of three young kids under the age of 6, and the car’s only key was misplaced by one of them, it’s likely somewhere in the house. Still, no grace. No understanding. It’s sad that I’m leaving this company not because of the product itself, but because the people representing it don’t seem to care about the people they’re serving. I know what good customer service looks like, I’ve worked in the field for over 15 years. This ain’t it.

Idk wtf everyone is saying they have great customer service over when. This company quoted me at 40 to 50$ a month coverage I signed up and it's not been even 2months and they have already charged me 100$ and want another 100$ it's Ludacris false advertising horrible company

I was told my rate would go down because my credit score went up and I’m still paying the same