JuJuBit: AI Custom 3D Figurine ShopReviews of jujubit.ai

It did not at all look like what was pictured. Much smaller, did not have the level of detail, nor did it include all of the scene.

I customized several minis with the intent of buying, but I wanted to test this company FIRST, so I ordered ONE & went thru the purchasing process in it's entirety, & gave them my information.... It has been almost a week & ZERO RESPONSE OF ANY KIND! no email, no pending charge l, NOTHING! Jujibit won't get a second chance. Opportunity knocks ONLY ONCE &o would have spent upwards of a grand... oh well. F em!

There was nothing on the website that said that the picture couldn’t have nudist, but I got an email saying it couldn’t, I had to send a few other pictures to get 1 that worked, and it was way to small of a figure for the pice.

At first, they had to message me saying that there was a mini figurine within my order that couldn’t be made because it would’ve offset the weight distribution of the entire figurine. They asked if it could be removed or if the image could be changed entirely or the product would be canceled and I would be refunded. I said go ahead and remove the mini figurine. The order was originally placed in July on the eighth.- this notification about needing to change the order was around July 12 through the 15th. Once that was resolved I had assumed that the order would continue to go through as it was scheduled to arrive by 8 August. Today however at almost 3 AM I get a email saying they can’t even do my order so “can you change the entire image or we’ll just issue a refund.” At no point in time during the first hiccups, did they ever stop to review the order in its entirety. They should have made sure that they were not wasting their clients time and even seeing if this was a doable project for them. Absolute lack of communication provided poor customer service. They need to completely revamp their entire internal system on how they handle orders. If they were going to accept any image, they need to make sure that they can actually do any image. And if there are restrictions, they need to make sure that they are specifying these restrictions ahead of time. They also need to do a complete review of a customers order within 72 hours after it is placed to see if it is even doable or if there’s going to be issues such as what happened to me.

Don't use them I have been scammed and never received my item SCAMMERS

terrible customer service. Terrible quality. Totally waste of money

I was very excited to try out Jujubit when it was first introduced to me. What really sold me was that they sold the OBJ files. Wanting to test it out I submitted an order thinking a week or so and I'd get the file. I followed up with them, confused when my order said they would be mailing my order to me. I Messaged them on site and they first told me to be patient when all I wanted was an understanding of the situation. After almost a month, I followed up and was told I should have been provided an email for file download. No such email had arrived, even checking all related emails, junk and spam folders. I contacted them multiple times with responses from them being 4 days later on average, with generic copy paste responses. My last message to them was asking for an update, to which they apologized and said they would respond after speaking with their team. That was 2 days ago. I'm deeply disappointed with the service and experience. Not sure if I slipped through the cracks, or if I'm not considered a priority as this is just a 7.99 file and not a full 69.00 job. Either way what was once a hopeful source of business is now a steer clear for me. I feel foolish as I have already recommended the file service to other contacts looking for a service like this, and I have nothing to show for it. I strongly recommend against Jujubit and will share this opinion with anyone who ask me.

I paid $50 for a 4 inch figure and then waited two whole months for it to finally arrive. When it finally showed up first, it's only two inches, and they didn't even care to color her skin, so she looks like an absolute ghost and barely has any facial feature this is the laziest figurine , I have ever bought , and I assure you I will never be buying from here again.