Judicial ShopReviews of judicialshop.com

The product was excellent. The problem was I ordered the wrong size. An attempt was made to contact and try to exchange for the next larger size. I received no follow up until today with this email.

I have reached out to you multiple times via telephone and email to inquire about a return, and no one has ever responded.

It was a very nice and awesome experience

I never received my order. When I reached out to see where the order was and why it was never received, no one ever responded.

Unfortunately, after paying $80.00 for fast delivery, because I needed the robe for my swearing in, Judicial shop delivered the wrong size and style robe. I ordered an expensive pontiff robe. The one that was delivered was a basic, cheaper style. I immediately contacted them by the only form of communication provided, email. It took weeks to get a response. In the interim, I had to purchase a very expensive robe from a local brick and mortar shop because I could not risk having no robe during my swearing in. I paid to return the robe, and still have not heard from them. I am emotional and extremely disappointed with this low level of customer service.

Measurements of the rope came wrong. No one answers the phone to try to figure out what happened or to exchange. Answered return email after 3 days. Return process takes 5-7 weeks. Very poor service.

I ordered a robe over 10 days ago and have not received any communication on delivery. Sent two emails and have left several voicemails with no response. Disappointing customer service. Will reorder through another company bc of unreliability of delivery.

I wanted to return the robe and they will contact me. Bad customer service. Cannot reach them by phone, email, or chat. DO NOT BUY FROM THEM!