JSXReviews of jsx.com

I have had nothing but good experiences with JSX. Great value for the money. So much better than dealing with the main airport terminal. Great for business trips or commuting.

We were flying from Destin to Dallas which is a quick flight. Just as we passed the Texas border the pilot comes on board and says they are running out of fuel so they have to stop in Tyler Texas to refuel due to too many passengers and too much luggage that they were not expecting. This delayed us about 45 minutes. Everyone on the plane was freaking out once we landed and two people even got off in Tyler because they lived there and didn’t want to risk anything else happening. I immediately emailed customer support to request a credit or voucher towards a future flight and they responded and they offered absolutely nothing! They said it was due to weather. This is simply not true as it was completely sunny in Florida and completely sunny in Texas and weather was never mentioned once by the Pilot. They have a lot of kinks that I the need to work out and customer service is number ONE! For the high dollar price we pay for these tickets, they should at least offer a discount towards a future flight or a voucher! Unbelievable. Super poor customer service.

smoothest travel experience ever. get to the terminal 30 min before the flight with no lines, helpful checkin, great onboard experience!

JSX is the only way to travel first class on a semi private airline ! I flew from Burbank to Las Vegas round trip on Dec 22-24, 2019 and it was a great experience ! No long lines, No waiting for your baggage and valet parking at JSX private hanger. Overnight parking is available for a small fee. The aircraft was nice and comfortable and seated around 30 passengers total. The service was included with airfare and by the way was not that bad compared to regular airlines. I got to JSX hanger about 15 minutes early and checked in with no problem. JSX website will contact you where ever you happen to be on you visit and inform you about your upcoming flight and the airport traffic ! I would highly recommend JSX Air to anyone that likes to travel in first class without braking the bank. Jimmy Redhawk James Actor