JR Roses Wholesale FlowersReviews of jrroses.com

Response from JR Roses Wholesale FlowersMay 10, 2020

Thank you very much for your feedback.

Response from JR Roses Wholesale FlowersMar 13, 2020

Thank you for your positive feedback Claudia :)

Response from JR Roses Wholesale FlowersDec 17, 2019

Thank you Melchor!

Response from JR Roses Wholesale FlowersDec 14, 2019

Hello Madelyn, Please accept my apology for your experience being a disappointment. I notice your order was for white lisianthus (delicate flowers )and the delivery address was in Florida, hot climate. Do you recall if the box included cold gel packs? Your feedback is appreciated. I hope for a second opportunity to gain your trust and earn your business down the road. Please call me and reference # 8910 for a good deal on a future flower order. Thank you! JR

Response from JR Roses Wholesale FlowersDec 17, 2019

Hi Jill, when you called to complain it was regarding you not being happy with the color assortment included in the tinted daisy box. The reason, I knew what order it was had to do with us only having one order for tinted daisy that week. We offer a 100% money back guarantee if a customer is not 100% happy, just have to send the product back at our expense. You agree to work with the colors at hand for a 50% discount. Had it been quality related issue, we would have send a replacement box and requested the flowers you claimed as bad, back. I do appreciate you working with the flowers you received at a discounted price. Thank you.