Toby T.
Michael made my learning so great
Michael made my learning so great. Memorizing lines was hard at first, but he said if this is something you are passionate about, you should have no trouble. Although I sent out multiple emails and left multiple messages, I rarely received any calls or emails back. Don’t say you’re going to be there for someone if you can’t. Most of my class was brand new to acting, and guidance was something we required. I think they can and should be better by answering emails and returning phone calls. That doesn’t leave a very good impression.
Response from JRP VirtualSep 26, 2024
Thank you for your honest review, Toby. We're so glad to hear that Michael made your learning experience great and helped you push through the challenges of memorizing lines. Your passion really shines through, and we’re thrilled that the class contributed to your growth. I know Mark has already spoken to you to correct the miscommunication regarding your email, and we sincerely apologize for any lack of communication you experienced. Your feedback is incredibly valuable, and we completely understand how important it is to feel supported, especially when guidance is needed. We're committed to improving our responsiveness and ensuring that all clients receive the attention they deserve. Thank you for bringing this to our attention, and we will work hard to make things better going forward. We appreciate your input and look forward to continuing to support you on your acting journey!