Nerys Jones - Money mindset E.
I have a Nutmeg ISA investment account
I have a Nutmeg ISA investment account, now the account has been blocked so I have no access to the money. I rang them and wanted the account shut down and money transferred on 10/3. Nothing had been actioned. I rang them back and again no money returned, a month had passed no money returned. I was initially told money would be returned within 7 days. 4 phone calls later the money is still not returned and now the company says my money won’t be returned until I do the verification online. But my online account has been blocked. Two months later and a complaint to the company and bothibg has been resolved. Avoid this company at all cost!



