JparkersReviews of jparkers.com

Ordered 9 plants in total 20.09, hellebores , hebe , akebia and camelia. They were dispatched 6.10, arrived 8.10.Plants packed in blister pack, well protected , wet soil , perfect condition, note even one leaf broken. They are bigger than other plants I ordered from gardens4you few weeks ago which were also ok but very small (mostly hydrsngeas). Not sure whether I was lucky reading some of the bad reviews but based on my experience highly recommend jparkers.

Placed an order for 8 small Hydrangeas which were advsertised as on sale and in stock ready for immediate delivery. After 3 weeks of Non Delivery, I tried to contact J Parkers on multiple occasions, phone calls not answered, emails not responded to. I notified Parkers by email that we would be away from home for 1 week and gave dates asaking them NOT to deliver between the dates given, Naturally they did the opposite, Plants were almost nothing like the ones advertised and in looked to be in a poor condition, 4 of the 8 plants had dark brown / dying leaves others looked very poor. I would recommend this firm be avoided like the Plague. Extremely poor service. No communication. Dont even deserve the 1 star.

Plant can with a 12 month warranty. One never too and arrived in not the greatest condition. Been ghosted by customer service

This is the second time I have received a wrong plant . I ordered " the bride" and right now I have a plant n my garden that based on my research is actually not " the bride" and is not doing well. I do not know what kind of plant this is and I wrote customer services almost a week now and have gotten no response. This is frustrating because you can't get in touch with customer care other than email. I have bought many plants from this company despite everything but truly more needs to be done so customer issues can be addressed sooner. I am very disappointed at this point .

Having ordered £90 worth of shrubs - Philadelphus & Hydrangea, half of the order arrived with the plant pots packed on top of each other, broken stems, dropped leaves, very sad plants. Minimal packing to protect the plants in transit. The other half of the order didn't arrive. Philadelphus was out of stock by then so they said they'd refund, then the next day they were back in stock but the price had gone up. They would not honour the original price paid. J.Parker resent the Hydrangeas which arrived in same condition as 1st lot. They were refunded in full hence 2 stars instead of 1.

Extremely disappointed with this years bulbs 1 out of 9 have come up 😡 quite poor quality as well for the prices charged

Shocking service and plants. I ordered £80 worth of various shrubs of different sizes. What was basically delivered was a battered box of dying twigs. The parcel had been with the courier for over seven days and when I opened it, the plants were tangled and the pots were battered. Apparently J Parker’s think this is acceptable as having sent them photographs of the dead twigs I was told that this is normal.As these plants were on a par with the prices of a half decent garden centre I disagree. This company is shocking. I don’t anticipate any of these plants surviving and they went straight into the garden waste within minutes of their arrival. I am making a claim back on my credit card and intend to review J Parker anywhere and everywhere I can.

I ordered 2 lots of different ground covering perennials from the website, they were delivered a few weeks later, very small but it did state how big they would be on the description. They are all thriving and I’m very happy with my purchase. I received emails to let me know when they had been despatched, great communication and great product.