Stephanie A.
Prompt service
I have been very happy with the customer service with this company.They respond quickly personable and respectful.like service should be !

Joylux offers life-changing solutions with high-tech devices, digital tools, and products to address menopause-related health concerns. By understanding what holds women back, we can create innovative solutions that instead push women forward.Women need access to solutions that help improve confidence when dealing with common female issues as we pass through life’s milestones, like childbirth and menopause. Menopause brings significant changes to our bodies yet is completely void of education and information, leaving us wondering what is happening and searching for answers. We deserve education, information, and solutions to improve our menopausal health.We also believe sexual health is vital to overall health. Our small but mighty team of women (and a few men) is committed to finding scientific solutions that are noninvasive, effective, and affordable to help improve all aspects of a woman’s intimate life. Let’s tackle the taboo together.
Joylux, Inc. (joylux.com) has 137 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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137 approved reviews, newest moderated first
Stephanie A.
I have been very happy with the customer service with this company.They respond quickly personable and respectful.like service should be !
Dr J S W.
Two stars for improvement in all aspects of vaginal health but big mark down because of device failure. My first device failed completely after 13 months of use as directed. Issviva my supplier eventually replaced the device…….with a complete lemon that failed after three treatments. Mission Control there is a big problem here.
Response from Joylux, Inc.Nov 14, 2025
Hi Dr. J S Walker - Can you reach out to us directly so we can help with a remedy to your experience? Please contact us at your earliest convenience 844-872-8578 -Thanks
Tiffany
I have not tried the product yet. But the bottle seems small and hard to get out of the bottle and since the bottle is not clear, u can't see how much is actually in it. Could be half full.
lynn
I read instructions throughly and I resent it etc and tried several times with charging it did not stay on so I have returned it should receive by Fri
Sharlene L.
This machine caused a numbing feeling- during intimacy- I felt no sensation. Prior to usung it i was fine.
Response from Joylux, Inc.Oct 8, 2025
Thank you for your review. We’d like to better understand your vFit experience as your comfort is of utmost importance to us. A Joylux representative will personally reach out to you today. Joylux Customer Care is available at [email protected] or 844-872-8578 to further assist you.
Jeanni P.
Smooth payment processing, quick delivery, attractive and secure packaging, product is as described, fast and helpful customer service.
LizHen
Easy to order. Had to call customer service with questions and they called right back very prompt. Just started using the product so I cannot rate it just yet. But a family member uses it and says it will turn my world around.
Tania C.
I bought the product charged it used it one time and it stopped working completely. Sent several emails about the issue no reply! No phone number either!! Stay away Do Not buy from this company!!!!
Response from Joylux, Inc.Nov 14, 2025
Hi Tania - Thank you for your review. We’d like to better understand your vFit experience. Can you please contact us at your earliest convenience. Joylux Customer Care is available at [email protected] or 844-872-8578 to further assist you.