Elizabeth K.
I bought these under the sea valentines…
I bought these under the sea valentines for my 5 year old son. When I received them in the mail I realized they had some inappropriate valentines like “are you a sea lion? Because I can see you lion in my bed” very disturbing because they are obviously for young children. It was a shame because most of them were pretty cute but since I couldn’t hand out all of them I didn’t have enough to hand out to my sons classmates. I wrote to the company and got no response. I ended up having to buy another set of valentines and was never contacted by the company. Unless you think sending sexual valentines to young children is okay I would highly recommend NOT buying from this company. The company did end up getting back to me about 6 mos. Later and gave me a full refund.
Response from JoyfyJun 28, 2023
Thank you for letting us know your concerns. We sincerely apologize for any distress caused by the inappropriate content you discovered in the set. We have reviewed and revised the valentines to ensure that they are suitable for young children, removing any inappropriate or suggestive content. The updated version has been thoroughly tested and has received positive feedback from other customers. It deeply saddens us to hear that you did not receive a response when you initially contacted us. We apologize for this oversight, as providing excellent customer service is one of our top priorities. We will double check if we missed your message before. Our customer service team will contact you via email about our compensation solution. Would you mind giving us a chance to make this thing right? We value your feedback and would have appreciated the opportunity to address your concerns and make things right.




