JoyfballReviews of joyfball.com

Response from JoyfballJan 8, 2025

Hi Ross, i am sorry for that. Mostly, we can ship it to our customer in time. And we've been doing this business for many years. Please trust us. We ship many packages every day, which will encounter various situations, such like lost and so on. But don't worry about it, we have resent it and just wait it patiently. Sorry for the late Christmas present

Response from JoyfballJan 7, 2025

Hi Donna, sorry for giving you a bad shopping experience. Maybe our customer service receives so many messages every day that not handle your problem properly. But don't worry about it, Give me your order id here, and i will help u deal with it Thanks for giving me the order number, and i have refund the $27.9 for u, please check it. Sorry to bring trouble to u, if u have any other questions, contact us anytime. Thanks

Response from JoyfballJan 7, 2025

Hi Electric, we are so sorry that you have a bad shopping experience. But don't worry about it, Give me your order id here, and i will help u deal with it

Response from JoyfballJan 7, 2025

Hi ebuchananglobal, We usually ship it out in 3-7 working days. There are several possibilities for no logistics information： 1. It just so happens that the shirts you bought are out of stock, so we haven't sent them out yet. 2. We have sent it out but it have not update the logistics information. Usually it needs few days to update. But don't worry about it, We will always help you if there is any problem. Just wait it patiently, thanks

Response from JoyfballJan 7, 2025

Hi Steve, I am sorry to bring trouble to u. About the size, the same size of different League and team may be a little different, but it won't be very different. Generally it does not affect the wearing experience. If it affect the wearing experience, u can contact our customer service email: [email protected] to rufund or resend a new shirt to u. About the card details, I think it is a misunderstanding, We cannot and never use our customers' credit card information, which is our principle and basic. We have been selling jerseys for many years, and we know that if we don't stick to this principle, our business will not last long. In addition, we don't have the CVV information of your credit card, which means we can't use your card.

Response from JoyfballJan 7, 2025

Hi Mike, We usually ship it out in 3-7 working days. There are several possibilities for no shipping information： 1. It just so happens that the shirts you bought are out of stock, so we haven't sent them out yet. 2. We have sent it out but it have not update the logistics information. Usually it needs few days to update. But don't worry about it, We will always help you if there is any problem. U can contact our customer service: [email protected] for help. Just wait it patiently, thanks