Robert H.
STAY WELL AWAY
STAY WELL AWAY my other half ordered £382 worth of dresses for our bridesmaids. We received the dresses one dress was slightly ripped and another dress was a different shade to the rest. We then tried to send these back. If you read their return policy it states general returns can be handled by getting in touch before 6 days of receiving your dress. We got in touch with them 4 days after receiving. We asked for a full refund and a delivery address. They have ignored numerous emails. I have had a 1 to 1 conversation over Facebook which they had ignored my messages. So far it’s been a month and we are not any closer to getting our money back and returning the dresses. We have told them we will pay for recorded delivery to send them back but they have ignored. PLEASE PLEASE PLEASE stay away from this company. I have taken advice who have told me to take legal advice and ensure I have made it clear to them that I want a return and full refund. We are now £400 down Thank you very much Joy Betty I cant wait to see you in court it’s going to be worth every penny to ensure your company is held responsible and can not do this again to your customers.